The cleanliness of the rooms and the hotel, as well as the very helpful staff.

None that I can think of.

The breakfast was fair and value for your money, i couldn't ask more for the price they asked..

The smell on the hall way when we first arrived the rug smell like an old one but the following day the smell gets better and big improvement.

The staff are efficient and the restaurants there are very good.

The airconditioning was not that cold.

Location

Small beds

Location, food at breakfast buffett. Airport transfer.

Leaking roof(lobby area), cannot access the gym at 0600 without the staff getting you in, very small bathroom in the deluxe room, no free breakfast for my 7yr old. Mediocre. Pricey. Did not get the poolview rooms that was promised on the booking. No early check in.

Overall - proximity, staff, facilities, service 😍

The staff were friendly, welcoming and attentive. Rooms were clean and kept clean everyday.The housekeeping staff are top rate! Food at Il Moreso was delicious. Plenty of choices in the breakfast buffet. There was a bit of a wait for a 2nd group of passengers in the airport pick up because our flight arrived earlier. But it was alright since we were in the cool shuttle. The room amenities were excellent. They thought of everything - combs, shower caps, toothbrush and tooth paste, shampoo and conditioner, shower gel, vanity kit and room slippers. If u forgot to bring Jem, you need not buy.

I wish they had a second chair in the room. There were three of us and had to take turns using the chair when we needed to do stuff requiring us to sit properly.

concierge staff are really helpful and polite. property is clean

The room we have occupied had a very strong scent of UV product that comes out all of a sudden in the evening we did not understand where was this coming from could be from the air conditioned when we complained the house keeping sprayed some air freshener but it did not help cover up the strong UV product scent therefore we had a very bad night sleep waking up with a a very bad headache and sore throat otherwise hotel is good.

I like the gym, it is well equipped.

Its very noisy & the air conditioning is also noisy. I stayed for 8 nights & I had a very interrupted sleep & luckily I was out most of the time during the day.I don’t recommend this hotel if you’re there to chill out. It has no quiet place to relax apart from your bedroom.

Preety average hotel. Not upto international standard.

Front desk staff highly unprofessional. Not smiling a bit and not going through the booking

I like that complmentory breakfast buffet style, evening great dinner menu.

I think pool could be bigger for size of hotel and occupancy but overall nice place to stay.

my small request for a meesage in the room was done perfectly

Staff are fantastic and polite

Management rule not value for money

Breakfast was fine, expected standard but small allowance for western tastes

The pool and gym not accessible due to renovations. Not aware of this until too late to change the booking

It's really nice hotel

the dining area

pool and gym are not available

I like the whole ambiance of the hotel, the rooms, buffet breakfast was great.

The toilet and bath in all rooms (I booked 4 rooms total with different occupancies) are very weird. You'll be exposed because there are separate doors for the toilet and bath. The sink is outside, so it is almost beside your bed.