Very convenient location, right at the Gloucester Road Station. The neighborhood is also very quiet. The room sizes are perfect for family of 3 to 4. Our most favorite part is that they have a bathroom for each room plus one extra rest room in the common area (so 3 total!). The common area is also spacious with good entertainment system. Service is also very good. The staffs are very nice and helpful and friendly. They help taking care of our luggage as we arrived very early on the check-in date; and help move all our luggage to our room. They also offer the extra room for us to stay in the check-out day as my flight was later in the day. The housekeeping is also very good and clean the room very well; especially for the fact that we cooked some of our meals so it required lots of cleaning. Thank you for the great experience! We really look forward to coming back again!

I honestly cannot think of anything serious really! Dining out might be a bit less convenient as there are not many options in the immediate neighborhood; but it's a trade-off I am willing to take.

We loved the the location, being so close to the tube, in walking distance of many major attractions in London, as well as some shops, including a very good Waitrose and Boots. We also loved that the Cheval Gloucester Park is tucked away, a little haven, yet so conveniently located. We had a bonus in that we were upgraded to a 2-bedroom apartment, which was extremely luxurious and comfortable. We really appreciated it.

The area around Gloucester Road station is a bit unsavoury. However this is not something that is under the control of Cheval, and as soon as you turn the corner, into the property, you don't notice it at all.

I like everything in the hotel. I was so surprised how fancy and clean there,even better than the pictures on booking. Fantastic view of the city.The facilities in there are well maintenance. It's like an apartment for family to live. The decent space and well functioning kitchen for family cooking.I was so regret to change to another hotel just because the other one was closed to city center but if I got second chance to choose I will stay here throughout my entire stay.

Nothing

Location and the facilities in the room such as washing machine and kitchen equipment

A bit far to the city center

very clean

location

amazing property a very large apartment with all of the amenities we loved it great and responsive staff made us feel at home

Fantastic professional staff. Exceptionally clean.

Price is higher than other similar properties

beautiful and comfortable apartment

receptionist didn’t seem to know the area and couldn’t guide us to Kensington castle.