Excellent location Size of apartment New smart TV with Netflix included (no free to air provided) Secure Off street parking Flexible check in

Carpet on staircase needed vacuuming. Dirty, scuffed walls. Black mould in both showers. We had to buy mould spray and treat ourselves as this was a health hazard. Blocked basin drain in ensuite. No toilet roll holders. Uncomfortable mattresses and pillows in both bedrooms. Very uncomfortable stained sofa - had to put a sheet over it to sit on. Bolts missing from the sofa chair that we had to repair ourselves. Broken and water stained blind in lounge room. Dirty, mismatched and broken cutlery, crockery, glassware, cookware and appliances. Had to wash everything prior to using. One lamp in each bedroom not working. Rangehood does not work. No instruction manual provided for the apartment. No broom or vacuum cleaner provided for use during our 16-night stay. Our request to provide this was ignored. No instruction on where to put the rubbish. Also, had to purchase our own bin bags. Only one set of keys provided.

The advertised pictures that unfortunately were NOT a true reflection.

We stayed here with friends over Christmas as a present to outlet children but would highly recommend you stay somewhere else. In both our apartments there were issues…. We arrived in the evening but the street was closed so we weren’t able to get to the apartment to park until it reopened. Granted Chelsea we’re playing and this was not the owners fault. The owner is very unreliable and does not communicate vie booking.com or answer when you call or message. I ended up having difficulty with booking.com’s payment method and could not get this through. They weren’t able to take payment via phone and I then lost my bookings a few nights before we were meant to travel and I then had to rebook at a more expensive rate so’s not to disappoint the Children after it had already been gifted. The owner agreed a refund and also agreed to reimburse £50 per apartment in addition for all of the other issues we raised whilst being there. When it came to paying up he then ignored messages and contact and booking.com did not want to know either. Here are some of the issues we endured. We arrived to I emptied bins and a smell in one of the apartments. The kitchen door was hanging off and mould was spreading throughout the apartment at wound the windows. The en-suite shower only sprayed upwards to the ceiling, one en-suite door comes off in your hand, the tv aerial didn’t work, we had no WiFi, there were no spoons to make a drink, not enough dishes, heavily stained bedroom carpets, light pendants over the kitchen island were completely covered in dust and the bins were full! The sofa beds certainly were not suitable for sleeping on. Sheets were shabby and the place is falling apart. Considering the apartments are new they are in an extremely poor state.

Nous avions apprécié la disponibilité de notre hôte, la situation géographique (métro et bus proches) , le parking intérieur sécurisé, la propreté des lieux. Je recommande cette location.

R.A.S

Emplacement parfait, très proche du métro et bus. Grand appartement avec deux salles de bain

Grosse fuite dans le séjour (fuite venant de la toiture et coulant le long des fenêtres) Un petit coup de peinture dans le couloir serait le bienvenu

An ordinary coffeamaskin, a little bit smaler teller

It was modern and spacious and had everything we needed. Bright and modern too.

The tubes to and fro were unpredictable but we were maybe just unlucky. It was also very noisy being right under the flight path.

Apartment size was good

Weather on the 16th of September was super hot. With global warming and unpredictable weather in UK there should be air conditioning if the need arises..No extra bath towels for 4 nights stay and the towel heated rack wasn't working in the bathrooms. No hand soap in kitchen and bathrooms. Cutlery was dusty. Noisy and dusty fans in the rooms.

The bedrooms , bathrooms , kitchen facilities and the balcony to sit out with our prosecco were great . Booked for Chelsea Flower show but location excellent for tube and buses wherever you wanted to be. Plenty of restaurants in close vicinity as well as good supermarket in the tube

Some of the shower/tap fittings were broken in the bath . Shower cabinet doors wouldn't shut properly. Just little things nothing to spoil our stay though.