Clean. Bed was comfortable. Next to tram

I specifically booked this property and room type because I needed a room with 2 separate beds. However, 24hrs prior to my stay, they canceled my booking and changed it to one double bed. When I told them i needed 2 beds as per the room I had booked, they actually lied and told me I had never booked a twin room and they don’t have any more rooms with 2 beds (I have the email confirmation of what I booked). They then told me they had “upgraded” me to a room with a “better view”. Not the room I wanted. Only one bed, a bathroom with no ventilation as that was broken and blown bulbs on the bedside tables.

Great room. Great buffet breakfast. Staff amazing.

N/A

Room was very clean and the bed was big enough for us. Staff were friendly and helpful. Breakfast was yummy and cocktails were tasty. Bar staff were exceptional.

The bed was a little sunken in the middle. Probably time to replace it. Death bath (shower in a bath tub) was not very good.

Great location

We were given an accessible room even though we didn't request one, and it made the bathroom situation very messy (no way to contain the shower water- our 8 year old had fun with the hand-held shower head and the open shower!) 😀 A second chair at the little breakfast table would have been ideal too (hard to eat sitting on a bed!)

Great location, outside the hotel is the Surfer Paradise GLink station, you can get to everywhere. Location is within walking distance to the beaches, and F&B.

No

The Location is prime.

I have been to Melbourne Voco and that one is much better than this one’s facility. The air does not flow when we enter in and bathroom sink table is dirty . I got others hair and dirty stick to my belongings. The hygiene really freak me out .

The room had an amazing view, thoroughly enjoyed watching the sunset from our room.

The beds were too soft for my wife and i.

Location, comfortable bed and well equipped gym

No issues