The staff and the experience along with the breakfast and ramadan free dinner

The swimming pool was a bit different

this my 4th stay and they are very friendly and supportive staff. All of them. Reception, helpers, cleaning. thank you to Ghafar , Joyce , Faisal , Aye Jonathan, Abubaker, Jawad, Tahsira, yhey treated me as a family member. staff is outstanding. The location was wonderful. Just in front of the city center, near metro station also Pharmacy very near restaurants, grosser store, they help you in everything be assure they will surprise you by the quality service good luck to all members who make this a great place 100/100

non

Fantastic set of people - everyone from the bell desk to the reception, restaurant, housekeeping were all so pleasant and friendly. They always had a smile and seemed to enjoy working there - just makes things so much better. Special mention to Faisal, Aye, Gafar and Johnson. Also the staff at the restaurant and housekeeping on the 9th floor - unfortunately didn’t get their names. Rooms are spacious and clean. And much more affordable that the neighbouring brand hotels

لا شئ

رائحة كريهة في الغرف .. والاثاث قديم كذلك دورات المياه متهالكه والفوط قديمة لا يليق بمستوى 4 نجوم .. اعتقد انه نجمتين .. لن اكرر السكن في هذا الفندق مستقبلاً

Extremely friendly stuff - especially thanks to Jonathan for being so kind and helpful. Directly on DEIRA CITY MALL and METRO Station 2 minutes walk. Had a stopover of 1 night.

Staff was friendly, room was big, clean and comfortable, near to metro.

All was good

They provided whatever i asked for good respectable staff

No smoking was allowed tv was annoying to use

Everything was amazing thanks to the staff for being professional

Nothing specific

value for money and location. Friendly staff.

Service is excellent!!! Very close to everything!!!!

Everything about hotel, staff, service, cleanliness, location. Staffs are very friendly and helpful with happy smile. They made me so comfortable and special. Jonathan is one of them energetic and always at your service and it’s genuine.

Nothing

Executive Room - spacious and comfy. We requested during check-in for a non-smoking room, and it was provided to us. The staffs are awesome, especially the people in the reception, doorman, and housekeeping - super exceptional service, so helpful, very warm, and courteous. Clean in all areas from the lobby, elevator, hallways, and room, and have parking spaces and valet parking. The location of the hotel is also perfect - close to resto, train, ATM, city center and other shops around.

The water pressure in the bathroom is a bit weak as we are on the 9th floor, but it's fine unless you are in a hurry for a bath or shower, perhaps it can be improved. For me, the room is also a bit warm even if the AC is low (I love cold bedrooms, especially during summertime) - hope the guests can adjust it well in the future. Nevertheless, the staff were so fast to check and tried their best to attend to the concern which is more than enough for something that they can't fix easily as it is a facility-related issue.

Everything

Swimming pool was under maintenance.

Location: Excellent as opposite to Deira City Center & Metro station. Also, less than 5 minutes from the airport (without traffic) & fantastic Travel Desk Check-in: Smooth & seamless. Courteous & welcoming reception staff Travel Desk: Mr. Sijin Mathew provided exceptional site seeing packages & things to do in the city (Desert safari, Dhown cruise, Dolphinarium, etc). He personally takes care of the process from start to finish. Fantastic!!! Room: Very clean, great view, modern kitchen amenities, toilet clean & tidy, superb central air-condition House keeping: Prompt of our needs & adoc requests Staff: Bell men & security always willing to help, book cabs & manage luggage well

n/a

all good

wifi no amenities

property was clean everything worked the front desk staff was always helpful in fact all staff were excellent

n/a

Nice, spacious and comfortable room. bathroom was a bit small but OK. Reception staff was very cooperative and helpful. strong W.I.F.I. Location was very good, very near to the Deira Metro station and Deira City Centre. Good restaurants within walking distance.

Breakfast okay. most of the stuff were cold

the crew were very supportive, with kind response, specially receiption & house keeper Mr. Mosfiqur. appreciate their efforts.

I would like to thank the team for the great hospitality, Mr. Abu Baker and Ms. Madinah, they made my stay with the family comfortable. Special thanks to the manager on the front desk.

The Room was very well arranged with kitchenette, good furniture, seating arrangement, comfortable bed and appreciable housekeeping. Toiletries and toilet fixtures were excellent. At a convenient distance from metro station, and from Deira City Centre and variety of shops and restaurants. Breakfast was satisfactory.

Nothing much except Dubai skyline was not visible, which should not have been expected in Deira!!