La localisation et le confort

Pas assez de transat à la piscine

The spa , room view was amazing

I have been in many 5* hotels , but that one stands out . The staff is very friendly and happy with attention to details , everything you ask being action immediately , the hotel smells amazing like a French perfume , breakfast is great with a good variety of food and drinks. The location is the best , just in front of Burj Khalifa and the Fountains. The hotel it connects to Souk AL bahar ( place with restaurants and shopping ) and that connects to Dubai Mall . Its 5 minutes walk to the Souk to the Dubai Mall .

N/A

I loved everything about the hotel. Our room was beautiful. The bed was so comfortable and they gave us the option to pick what type of mattress and pillows we wanted. They also decorated the bed and gave me a cake for my birthday. The hotel was walking distance to the mall. Just a overall great location. Favorite thing was the room.

The only thing I didn’t like was one of the female staff members in the dining area during breakfast. She was a bit rude and told us to change in front of everyone instead of putting us to the side and telling us in a professional manner.

Staff were very helpful and friendly, the breakfast was amazing.

Outstanding staff very professional very quite hotel sleep quality excellent, 3 minutes walk to Dubai mall and fountain.

Nothing

Rooms were great, location perfect and staff all very helpful and extremely friendly. Great views of the fountains.

Very few TV channels but hardly used the TV so not a major drawback.

The location, the funiture of the hotel!

Location is excellent and the room size is fine

nothing in particular

Central location, we are in the swimming pool looking at Burj Khalifa, that's a dream. Friendly staff when approached.

I booked a room with fountain view, but in the check-in I was told that the room had limited fountain view, as all rooms have. So, be careful with your expectations on this. Breakfast with limited options, some of the stations were recurrently empty. Someone please teach the egg guy how to do proper eggs. Some minor details which in several 5 star hotels in Dubai e Abu Dhabi we have not encountered: we are 4 in a room but only 3 bath towels were recurrently available; nobody asked us during the stay how were we doing, if everything was ok, ...

It’s beautifully designed with great decor with the joy of huge grounds in down town

Only the location

The room smells The bath room knob broke could not get into the bathroom Took the hotel one day to fix it

Is beautiful and walking distance to Dubai mall

nil

i booked Fountain View, but they gave me a room with Lake View. did not return my money and say, "Come drink tea in the lobby!!!!!!!

The whole experience

I liked everything

everything

room service food was disappointing

everything

nothing

location very nice

The washroom was not nice, and bad smell

Breakfast is OK, location is great, with great fountain view, also the Khalifa tower is right in front of our window.

Breakfast is bit lack of varieties, but still OK, swimming pool is a bit small, but not to bad, can't complain much.

The pool and location to the fountain was amazing

Cost of breakfast

All the things are good but feet massage at spa is not good and also morning breakfast they use to divert the asks to one another that’s completely irresponsible behaviour……. First aid lady is very very nice

Breakfast team to be mean to be but responsible only Chandar is the person who tries to understand the things and got the best service, rest just fools and fools and fools