ontbijt locatie netheid beleefdheid personeel

kamer 325 : stond overvol met een tafel en 2 zetels matras....ERBARMELIJK...enorm ingeboet aan slaapcomfort kamer met een klein venstertje die overvol stond : claustrofobie service aan het zwembad : veel te weinig obers, systeem met bellen scoort niet, heel lange wachttijden bar normaal open om 11h...........om11h 20 nog niet open, bijgevolg drank meegebracht van de kamer Koffie in een plastieken beker !!!??? De bediening aan het zwembad is enorm te verbeteren(niet te begrijpen gezien de organisatie in het hotel anders top is. opsmuk badkamer in de avond : De gebruike handdoeken worden NIET ververst maar......terug mooi opgehangen of opgevouwd......in een 5-sterren hotel worden die mi ververst .

Heated pool, great staff, amazing food, everywhere in the hotel smelt amazing and fresh, awesome rooms

Sentralt, nydelig hotell, rent og pent, hyggelig personale, nydelig frokost, fine uteområder, gode solsenger og store håndklær. Rolig atmosfære.

Top ontbijt, heerlijk om te zitten, zeer mooi.

Iets te weinig personeel om alles te brengen zoals ze het willen doen.

Prachtige kamer. Heel vriendelijk personeel. Prima ontbijt. Rustig gelegen en toch heel dichtbij oude stadsgedeelte.

Geen opmerkingen

Nous avons beaucoup aimé l'emplacement de l'hôtel sur la plage et près de la vieille ville. Nous pouvions tout faire à pieds Nous avons beaucoup aimé le restaurant sur la plage Tout est très bon : le restaurant edge sur le roof top, le petit déjeuner topissime( Nous avons rarement mangé d'aussi bonnes gaufres ou crêpes le matin ) et le restaurant sur la plage.

Nous avions réservé via Booking une chambre standard .Un upgrade nous a été proposé à notre arrivée moyennant le paiement de 30% en plus du prix de notre réservation, ce que nous avons refusé compte tenu de la différence importante de prix. Nous avons donc eu une chambre standard conforme à notre réservation et aux photos du site . En revanche la chambre était très bruyante . Bruit des autres chambres , mais également le bruit extérieur. Notre chambre était située en face des poubelles . Nous l'avons signalé à l'hôtel par 2 fois, mais aucune proposition ne nous a été faite sauf celle de bien fermer les portes fenêtres !!! Ce qui prouve que le problème du bruit extérieur était connu de l'hôtel. Y a t il un lien avec notre refus d'un upgrade du 1 er jour ? L'organisation du petit déjeuner était une vraie pagaille le matin. Attente de 15 mn pour avoir une table alors que des tables étaient disponibles mais non débarrassées. La qualité du personnel est aussi inégale. Il y a des personnes très efficaces et d'autres à peine aimables.

- the room size - the balcony - breakfast buffet - concierge staff were helpful and nice all the time - receptionists were helpful and nice must of the time - house keepers were helpful and nice - swimming pools - Clarins Spa

- the sofa in my room was old and not comfortable, I informed the receptionist to replace it or something, the lady said she will see and come back to me but she never did. - the breakfast buffet staff were nice to me the first day but the second they treated me like I’m almost invisible ( maybe they wanted me to tip the first day but I went to breakfast without wallet, this is really weird)

The hotel was recently renovated and the rooms are amazing along with the facilities.

Otelin konumu çok merkezi, lokanta ve alışveriş merkezlerine çok yakın. Her yer yürüme mesafesi. Roof Top'ın manzarası inanılmaz güzellikte. Güneşlenmek için sağlanan ortam son derece konforlu. Kahvaltı çok iyiydi, arayabileceğiniz hemen her şeyin olduğu çok lezzetli bir büfe vardı. Odalarda sağlanan hizmet, temizlik kullanılan malzemeler muhteşemdi. çalışanların kibarlığı, yardımları ve güler yüzlü olmları paha biçilmez. Umarım tekrar geleceğiz.

Bedrooms+bathroom excellent.location excellent Food in all restraunts outstanding,good value.sunbathing and outdoor areas,swimming pool all excellent.2 min from marbella old town.

Son emplacement, la gentillesse du personnel, la piscine bien chauffée

De réclamer de faire la chambre

Breakfast @ all meals were excellent Staff wonderful @ so friendly @ helpful

Nothing all excellent

Newly refurbished and decor is stunning. The service from the moment you arrived to being greeted by doormen to check in , offered bubbles and cold towels.. just awesome !

Nothing

Everything especially the staff and position

I loved all the hotel with no exceptions, the rooms are clean, facilities are amazing. The breakfast has a big variety , the chef Emmanuel was great ! The concierge was very helpful especially Ismael and Adrian they were helpful throughout our stay! The pool area is great , the staff are very friendly especially Adrian he speaks arabic and that was great! The security was amazing and around the clock which made us very comfortable! Im definitely coming back soon!

I wish they added more beef and chicken and meat in the breakfast ( it was all pork ) .

All up to my expectations and more Receptionist and other Staff are super Everything are excellent Location Beach Clean Quite Services Lounge

Nothing

The decor was exceptional and all very comfortable. Every detail had been covered with great thought and design. The hotel had amazing staff and great care had been provided to make sure you had a fabulous holiday. Luxurious and beautiful hotel definitely a five star experience. The spa experience with thalassotherapy pool and massage in the new beauty rooms made my holiday. Breakfast was fantastic with a beautiful variety of food for all tastes. Loved the three pools, we didn’t really have enough time to try all the lovely facilities. We ate in two of the restaurants, we didn’t get the chance to try the fish roof top restaurant. The location was fantastic as the sea is right in front of the hotel and a few minutes walk from old Marbella town.

I found the food to be too expensive and there needs to be more than one option for vegetarians. I felt they had fabulous and beautiful restaurants at the hotel but the cost could put guests off from eating there.

Perfect hotel, new, very beautiful

Nothing

Stylish and comfortable. Great food, lovely beach restaurant, really helpful and friendly staff and a fabulous spa.

Super excellent Service , location , literally everything

None

Nice remodeling good location very clean very nice employees

Over priced, breakfast buffet can be better, I expect by paying that high price to use good coffee quality

Every thing was good

Nothing

I liked everything!

Nothing was disliked!

Location cleanliness

Service was pretty poor In restaurants even though there seemed to be so many staff.