Ottima posizione, staff preparato e disponibile, colazione varia, con prodotti locali e freschi. Camera e bagno di buone dimensioni, pulizia ottima

L insonorizzazione è da migliorare

la ubicación es divina

La posizione è eccezionale, metropolitana a due passi (linea blu che va verso l’aeroporto, con un cambio con la rosa). Il letto era comodissimo e la colazione abbastanza varia e completa.

La struttura è un po’ fatiscente, nel complesso molto kitsch. Le camere hanno mobili laccati tutti sbeccati agli angoli, la porta del bagno faceva fatica a scorrere. Si vede che alcune parti della stanza sono state pitturate più volte. Non è assolutamente un 4 stelle. Arriva a malapena a 3. Di solito vado nell’altro Vincci (The Mint) all’inizio della Gran via. Stesse stelle, prezzo similare ma mooooolto meglio.

Relación calidad precio, n1 en gran vía

tudo excelente

não existe o q eu não tenha gostado

L’emplacement

Aucune commodité C’était vieux et mal entretenu

Great location, room not on Gran Via side so very quiet

Decoration is a bit kitschy but I guess is a question of taste

Fantastic location on Gran Via, beautiful hotel, stunning decor, smells so nice too! Highly recommend.

The room is was very nice, we even got an upgrade which was very kind. The rooms are quiet. The bed was really big and very comfy.The hotel is very central ....very good for a city trip.....everything in walking distance.....we would surely come to stay here again...

xxxxx

Great and helpful staff. Good Breakfast and perfect location.

The light control at the room were complicated. I don't care for the "new age modes" like welcome lightning, relax lightning, etc. It'd be nice If they just worked without having to figure them out.

Friendly staff and excellent breakfast

Lots of small stuff was broken in the room, weird lights, overall very tacky and old fashioned design

Helpful and great staff at reception!

clean. in the city center.

rooms were kind of scary to be honest)))

Location in the city center. Close to many restaurants and shops. The roof top rest is cool!

Air conditioned not cold. I told the problem and it was fixed. But only a few hours and back to fan only

the location was in center

there wasn’t room service , the charged us for the fork we asked ..

Great location Accommodating staff Comfortable beds Unique room design

dust in door decorations

location clean the room was big enough for me

I asked for one king and they gave me two twin bed but the employee Ismael was so helpful and he tying his best to give me what I want