Good location, nice breakfast, confortable rooms.

Very crowded, hotel was full, I didn't expect so many people at the end of August. Could not try other restaurants than the main one, since I was told you had to book days in advance.

Stunning resort, the views are amazing and is only moment away from the beach. Staff are all very friendly and the whole hotel is really nicely decorated and clean. We arrived quite late and they already had dinner ready for us which was so kind of them to arrange. The whole experience was amazing, would highly recommend to anyone who is looking to visit Kos!

The architecture and interior/exterior design are very impressive. The garden as well.

It was very hard to reserve a table for dinner in the restaurants, even though they were most of the time empty. The resort is far away from Kos town and there’s only one bus connecting them, so people need cars in order to go out for dinner. There’re no taxis available at any time. You’d pre-order at least 24h in advance and than you can’t return to the hotel, because there’re just no taxis in Kos town. The bathrooms were old.

Overall the hotel is very pretty, the location is close to the city (5min drive) and there is a good beach. Also very nice facilities for the kids and tasty food.

The room had some serious issues that required immediate attention.....and were not attended within the day that we notified the reception..!!!!the problems became only worse and we had to escalate the issue the next day in order for them to be solved...!!Not what i would expect from a 5star hotel!It shows lack of training on guests handling and problem solving!The handling of the matter was very poor!!

We liked it all!

the breakfast have a good selections and delicious.

the Asian restaurant was disappointing and pricey.

Breakfast was amazing, a lot of choices with a stunning view. I liked the fresh juices and fresh omelettes. A lot of fruits and sweet choice. Also for the yoghurt they offer a lot of sides also with honey greek yoghurt aso. Property was amazing and the stuff was also super friendly. Pools were clean and the beach was well maintained. I also liked the entertainment on the evenings. Perfect location for couples and family groups as well.

Unfortunately the rooms haven’t been cleaned well. They just cleaned the lavabo a bit and made the bedsheets. Everything else was dirty and they didnt even cleaned the floors and you can immagine how bad it is when you wash your hair every day at the beach and you are kind of sandy. Also the shower was bad, mostly cold water (had to call 2-3 times). View was stunning.

Pools - good variety for children to play.

Needs renovation and more care on cleaning (from pool area to rooms). Athough staff is friendly, they rush to bring you bills before even bringing you what you requested. It gives the customer the impression that they do not trust you or that you will leave without paying. And even when they bring you the bill, other staff comes abd double check it again to see if it is accurate the bill you got. I did not feel comfortable with this attitude. This happened everyday during my stay.

just swimming pool

all the rest

cleaning & do maintenance around the pool while guests were relaxing , could have done this when the pool was closed at night

incredible facility!! the complex was large and multiple pools. the staff was welcoming at every meal and were always helpful and went out of their way to please us.

We would have preferred to have the sand at the water rather than the large rocks as the "beach" A little unorthodox to have a stone beach

Excellent variation of food, the choice of pools was perfect...staff was exceptional

Room was plain ... light fitting in the ceiling was hanging out, a loose plug socket where the 2 single beds was. The mosquito net on the door had a opening on it where it had been torn, paint left on wall light shades...one of the gowns was in a dreadful state..the loops were hanging off and the pocket was torn and hanging off ( not exeptable for a 5 star hotel). It was left on the bed so it would be changed but never was, so next day i threw it on the floor thinking they would get the hint it was still there, and the end we had to ask for a new one at reception, plus no milk left when we wanted a coffee in fhe morning.

Tennis which was announced on the website was not possible , and reception never came back about court reservation and coach

We had great time.

We very much liked the area of the hotel 🏨, it is damily friendly, three swimming pools are wonderful! Closeness to the sea is also a bonus for everyone who admires it.

Breakfast was not tasty, it was plenty of things in buffet but unfortunately food had not much of a taste...