There was a condom left in my room.

The location

The rooms didn’t flow, all the decor was dated, it wasn’t as advertised, the pillows were too soft, the sofa bed had a dip in the middle. Not value for money and not up to the usual raddison standard.

Location

The rooms weren’t very spacious

Location

Extremely uncomfortable bed. Mattress was one of the hardest I have ever tried to sleep on which spoilt my trip.

This was my second stay at the Radisson Blu Kensington and it was perfect, again. Great location, exceptional accommodation. The staff is always wonderful and the food at Scoff and Banter is delicious. This is my hotel from now on whenever I visit London.

Nothing, everything was perfect.

Very nice and comfortable, the room was quite small

Nothing

Lovely hotel in a great location for the museums. Staff were excellent. Room was well equipped with a comfortable bed and good air conditioning. Would recommend.

The location

The room was small and dark and VERY noisy. It sounded like a rattling air conditioner unit all night and I was not able to sleep.

room was good, breakfast was good. location ++

a bit of a labyrinth to reach the room lots of corridor5s

The location was nice

As mentioned at amenities of the hotel that there was an AC. I booked two rooms, and when I was checked in they told me that you might face issue with the AC as they were in full capacity , and it was very hot in the room, much hotter than the weather outside ( and the windows were not working properly), I had a non refundable booking, but as there had issues with the AC ( especially in few rooms that they know about, and both my rooms were among them), I went to the reception to find a solution so we can sleep, they told me that I have to wait till tomorrow when people check out and they will see if they can move me to a room with a working AC, I asked for a refund, and they refused as my room was non refundable, and they told me I had to wait for the manager. I stayed up all night, till 9 am to see the manager, and unfortunately I never so someone in the hospitality and tourism industry that doesn’t know how to deal with a customer like him. He refused to refund me so I can go to another hotel and sleep, and when I told him that a main amenity that I look for in the hotel is AC and that’s how I filtered my search, and I have no Ac working in my room, so this is not providing the basic requirement of the room, he told me the AC is there but it’s not working, so we did provide an AC to you but working or not we can’t control that!!

Location is great

The bathroom was a bit poor, there was enamel coming of the bath in several places. Also the loo felt as tho it was detached in some way!

The hotel is very well located near a metro stop. It is close to the center of London. It had a (very small) gym.

The service at breakfast was slow to non existent. I had to consistently hunt someone down to get coffee and never did get to order off the menu as no one ever came by to even ask. I understand why the rooms were small, but I was disappointed in the cleanliness of the carpets. There was clearly blood or some red liquid dropped on the carpet in the stairs and another stain in my room. For this much money with the Radisson name I expected better.

Posizione ottima, colazione buona per qualita’ e varieta’. Ambiente pulito nonostante la moquette. Ci tornerei

Sistema apertura finestre camera, un solo ascensore e piccolo.

Beautiful building and great location

Our room was ‘smelly’. The. Bathroom freaked of damp wet towels. The room itself was clean but the smell was overpowering.

Great location, restaurant inside hotel was nice. Gym was great.

Ac doesn’t seem to work well, bed wasn’t very comfortable. Paid for a premium room but unfortunately we were in an outdated room, with the “premium room” you get an nespresso however the housekeeping never replenished our supply so we had to beg the front desk to replenish even tho they insisted house keeping would replenish. Tub shower with glass partition that does not keep water out and awkward bathroom.

Comfy clean bed. Near tube station and Royal Albert Hall. Friendly helpful staff and quick check in.

Nothing

Die Lage war super, direkt an der "District-Line" (U-Bahn) gelegen, so dass alle Ziele problemlos erreichbar waren. Das Frühstück war gut, alles vorhanden und die Zimmer waren sehr sauber und äußerst leise.

nichts! Alles war gut.

Location

The shower was faulty and there was no hot water

Sehr nettes Personal. Die Lage optimal. Im Badezimmer alles vorhanden, was man benötigt. Bequemes Bett mit erstklassiger Bettwäsche. Dekor auch sehr schön, jedoch nicht spektakulär. Dafür müssen es in London wohl eher 5 Sterne sein.

Good range of choices.

Nothing.

Prettig ontvangst. Mooie lobby. Goed restaurant met ook vegan opties.

De bedbank was niet comfortabel om op te slapen. Doorgezakt en kraakt bij iedere subtiele beweging van draaien of verschuiven.

Location

Room are too small, cramped walkway and lift. Have to carry luggage myself for 4 star hotel. Think unacceptable

The staff were very friendly and very helpful. There was a mix-up with our booking, but as they were sorting it, they gave us complimentary drinks, and it was sorted in minutes.

The rooms were very dated. The bath has either burn marks or rust in it. There was paint coming off the walls and plaster. For what we paid, I thought it would be better decor and facilities.

The single room was a little on the small size. I am quite small and slim but the bathroom was a tight squeeze. Bedroom was very comfortable, quiet and well equipped. Breakfast was excellent. Staff were very attentive despite being so busy.

The size of the lift must pose a threat to patience levels of weary travellers

Nice location. Friendly staff. Very clean. It’s a series of townhouses nicely connected. Has a traditional feel. Excellent breakfast. Close to Victoria and Albert museums.

Rooms a bit small. Not enough elevators. The halls are like a maze. Somewhat difficult to find your room.

Location Bar Single room adequate

No coffee in room Witnessed the bar manager being very unreasonably rude to an American visitor regarding her meal I checked out at 8:30 am in the morning and still haven’t received my £50 deposit taken

The location, room and bedroom were not clean, I found poo on the bed.

Poo on the bedding

Location was good

Room given to us was a bit small especially with our luggages in it. Being on the ground floor, there was no view...when we open curtains you can see straight through cars and people passing by. Too pricey I reckon. Nice restaurant though and cute old hotel.

Location is spot on

Breakfast to the room was nearly an hour late , the phone in our room did not work , staff were slow and ill equipped to deal with complaints , check in was botched , I received a bill for another guest with the same surname , no room service after 11 due to staff shortage

The reception team on check in were attentive and so were the bat staff

When we got to our room there was a welcome card with a free drink with someone else name on it, a window that we were unable to close for the whole stay so very cold in room, the bathroom smelt damp and the hairdryer didn’t work. Unfortunately on our last evening we got stuck in a lift at the back of the hotel and no one answered the alarm, we were stuck in there for a long time before someone finally came and got us out!!

Very clean, our room was super quiet and the deep carpet along the hallways really helped to keep noise to a minimum. We asked for a twin room and despite constantly getting a worrying message ‘we will do our best to accommodate your request’ we were given a twin room. Much relief. Housekeeping topped up supplies daily and did an excellent job. The window opened which was much appreciated as many hotels have sealed windows and air con has to be used. Reception staff were professional and courteous. The hotel is in easy reach of the Royal Albert Hall (why I was there) and the History and science museums as well as being near tube stations.

There wasn’t any bedside lights so reading in bed was either by the main ceiling spotlights or not at all.