Parking was include.

Sadly we thought the hotel was tired. Our room needed maintenance and repainting. the lounge was sticky. The Breakfast and Dinner were not at the standard I had hope. I asked for butter to go with my pate and it never came, Specials were offer at dinner, which were higher priced than everything else on the menu, and we only found this out the by asking. Tables were far to close together in the dining room. and the cupboard doors under the Bfast bar need TLC. We had a full body spa treatments in the Spa, I thought it was off being told that If I made a review on trip adviser my therapists got a £25 gift voucher, she said this 3 times - This is after I told her we had come away as a mini treat as we had to cancel our family holiday to Spain due to family illness.

Beautiful garden,swimming pool great

Bad coffee, found a used drug bag under our bed not good enough room should be cleaned and checked properly between guests

The location and the building .

NA

Despite a late arrival and very early departure the staff ensured that we had a packed breakfast. Without exception the staff were efficient friendly and helpful an excellent

Lovely staff who were ready and willing to help. Breakfast was tasty and had plenty of options. The room was clean and comfortable, if a little small, however, it wasn't overpriced for the size of the room so you get what you pay for!

Dinner and breakfast were really good although the menu options were fewer than previous visits. I would have like to see rib eye steak on the menu and steak baguettes because my recollection is that the beef was particulalry good.

Another guest damaged my car whilst parked overnight but that was not any fault of the hotel.

The location of the hotel was great. The hotel reception staff and spa reception staff good.

The overall spa experience was poor. The reception staff were excellent at every stage but the -spa treatment staff, experience - was poor as impersonal. The treatment was ok. This needs improving for a better overall experience for a client. I would not recommend the spa treatment experience at the moment.

Breakfast was Great. Good choice of Cold items & an excellent choice of Hot items , all very well cooked. Well presented & tasted as expected Dessert from the night before.

We had paid for a upgraded room only to find that our room was right above the disco room , where a reception was being held. We were not informed until we arrived at reception until that evening. The room did vibrate with the bass tones all night. The good thing was it did finish at 12.05am . Dinner was a disaster. The menu was very limited & disappointing. The quality of the food & even worse the presentation was disgusting. Defiantly no love for food in the kitchen. The Thai Vegetable curry was awful presentation & the flavours were not Thai. The Wagyu burger was really over cooked & no seasoning whatso ever. The fries were covered with spicy Paprika which is not mentioned on the menu as I would of asked for no paprika. We had four the small plates to share for a starter. Quality of the food along with the dirty cooking oil, for the Calamari needed to be changed. The dessert, Saved the day, both were very good although I was dubious that the execution would be similar to the other 2 courses. Such a shame that their is no love for food in the kitchen. I felt so sorry for the Maitre,d & the waiting staff.