Great hotel with a welcoming feel, very comfy beds and the spa, pool and gym are excellent. My only problem was finding somewhere to park but there was a wedding and if you have limited mobility not brilliant as an old building. Very friendly staff.

The room was very tired and cramped, even though I had upgraded from a basic room. The glassware was dirty and there wasn’t enough towels provided for 3 guests. We also used the pool facilities during our stay. The spa was ok but the pool water was very cold.

Lovely comfortable room with greet spa facilities. Wish the evening menu had more options.

I felt dinner was not value for money and 4.75 for a bottle of water was steep.

Dissatisfied with the room we got, it was not at all similar to the one we booked, it was not even a bit similar to what the photos showed.Staff at the hotel was great and very helpful.

Rooms are very tired (stained carpets and walls). Minimal toiletries provided, no conditioner. Breakfast was ok but choice limited, no fresh bread, rolls. Not much fruit on offer. No boiled eggs. I thought it was pretty poor. Also didn’t like the fact you had to reach over breakfast items to get plates etc, it didn’t seem very hygienic. Staff were all very polite and helpful. Dinner was very good, outside seating area nice and enjoyed the pool. Only visiting due to convenient location to family, I’d have been quite disappointed if staying for a holiday.

The main hotel is lovely. Paid to upgrade to a premium double with garden view. Nice room with a view of the garden. Bed was a double but there’s enough room for a king which nowadays most hotels offer especially in a deluxe room. One fatty & there’s no room. Nice luxury soft furnishings. Plenty of tea & coffee plus coffee machine. You can ask for fresh milk. Bathroom had a shower over bath - most hotels have walk ins in luxury rooms but wished I’d specified a walk in shower as I had a job to get my leg over bath but that’s my fault. Nice Elemis toiletries. Big bathroom. Garden was lovely so we ate outside from the bar menu. I had chicken Caesar salad which was lovely even though it was pricey. Hubby had burger & fries, nice burger but not many (tiny) fries , again pricey. Although you do expect to pay more in a hotel like this as it must take a lot to run & maintain. Beautiful setting for a wedding & one was to take place the day we left. We were woken 8am by the continuous very loud strimming of the lawn. I thought that could have been done on a weekday afternoon (Friday) rather than first thing. It was only a hour but the constant noise was awful. We’d planned to lie in as breakfast was served until 11. Overall fantastic staff, great service,, beautiful setting, lovely room in main house. It’s worth paying extra to have a garden view. Would go again.

Comfortable beds, wonderful food and really lovely bar staff, but the room was very tatty and tired, and noise from adjoining rooms / the corridor was significant.

Woken 3 times in the night by flushing toilet in next door room; problem with insulation. I otherwise a pleasant stay.

A beautiful place with brilliant staff

Very lovely staff nice room good breakfast lovely pool

We stayed one night to celebrate our anniversary and will return. The decor is a little tired in places but everything else is exceptional. The staff are very friendly and accommodating, the room was spotless with great aircon, super comfy bed, Elemis toiletries, fresh milk, fridge, coffee pod machine and smart TV. Excellent mineral water tap in hallway with choice of still or sparking and cut glass jug and glasses in room. Beautiful historic building, lovely outdoor seating area and exceptional food. Thank you for making our stay completely relaxing.

Really really nice hotel and dog friendly. Lovely rooms and the spa and pool is fantastic.

Always a good place to stay and a quiet nights rest. Food and drink are good, if a little pricey, but I am from the north so am not used to pricing siren south

We ate breakfast around 10 it was a bit “tired”

Nice

Great hotel, helpful staff. Great facilities.

Nice, quiet hotel. I just wanted to highlight the amazing customer service I received at both the reception and the restaurant. I arrived a bit early, and the lady at the reception ensured my room was made available to me as soon as possible. I also didn't realize that breakfast was served from 8 AM on weekends, which was a bit late for me as I had to leave the hotel early. The restaurant manager, Bozena, made sure our breakfast was ready before the opening hours so we could leave the hotel on time. Many thanks.

Bed was to soft

Not equipped to deal with a wedding as well as guests. Wedding guests were loud rude and kids running up and down the corridors late at night. Rooms were outdated and shabby. Not at all comfortable. Staff stressed.

Older property and bathrooms. A bit cluttered in the room and hard to move with luggage to the room location. Was grateful for the aircon. Lounge rooms were nice and enjoyed the indoor swim pool and sauna/steam rooms

Very comfortable ,spacious,clean and quiet. Staff efficient and friendly .highly recommend .

Well we booked a twin room and ended up with a double for to guys which really wasn’t good.

Great base for our trip to Ascot. Very nice breakfast

Reception staff on arrival not very welcoming. Tired and needs updating especially the bedroom carpet.

Lovely spot - nice customer service

The first room I was given had a strong smell of paint having recently been decorated. It was incredibly overpowering. The second room was better but for the price shocking. The headboard was screwed onto the wall which fell off and you could see the screws, and damage to the plasterboard. The bathroom was tiny. Staff were not helpful at all, not explaining where the facilities are, their opening times. Breakfast was really basic too considering the price of the night. Overall felt very ripped off.

One night stay for work. Room (19) was lovely and comfortable, good sized ensuite shower room. Staff were pleasant, dinner in restaurant was nice (last sitting was at 8:30pm). The only negative is that depending on where you get to park in the car park, it could be quite a long walk back to the main entrance. Overall a pleasant stay.

Great hotel and friendly staff

The hotel staff are lovely. The property is in need of some work and they should consider how wedding guests interact with customers. There was a wedding when we were there and the wedding guests were taking up the whole of the hallway and it was really difficult getting through without having to jostle people. When we went for breakfast the staff were so apologetic as here were all these guests eating standing up and taking up all the space which made it difficult to access the buffet. The lady who was running the breakfast hall was clearly getting super stressed and should have had more staff.

We paid for an upgraded room and got a room with a view but it was right off the staircase. A wedding reception was held just downstairs and the noise and music traveled right into our room. Curtains were slightly threadbare, you can’t get a cup of coffee and the only choice for breakfast was a 14 pound silver buffet.

My stay was amazing, the team from Frimley hall made it vey special for my birthday. Thank you so much for adding some sparkle on my special day.