L'hotêl est magnifique, très bien entretenu, tout le personnel est aux petits soins, les repas (petits déjeuners et diners) sont toujours très variés, copieux et d'assez bonne qualité. Les diners changent tous les soirs. Chambre très fonctionnelle, bonne literie. Très belle expérience dans cet hôtel.

L'hotêl est à 20 minutes à pied de Hersonissos, l'aller est facile, le retour beaucoup moins car en montée. Mais, la plupart des touristes louent une voiture pour visiter l'île donc c'est un point discutable. Nous avons trouvé l'isolation de la chambre un peu limite, nous entendions facilement ce qu'il se passait dehors malgré les fenêtres entièrement fermées (nous avions une chambre proche de la route).

Complexe hôtelier très bien’ le personnel aux petits soins.

L’eau de la douche n’était pas chaude, nous avion signalé mais rien n’a changé pendant une semaine.

Prachtig en redelijk kleinschalig resort op de heuvel, met uitzicht op zee. Het personeel doet alles om het je naar de zin te maken, alles is brandschoon, eten / buffet heeft een goede kwaliteit en is voldoende afwisselend. Ook lekkere cocktails in de bar! Erg fijn dat je evt. diner kunt omruilen voor lunch (als je halfpension boekt), hier zijn ze heel flexibel in. Ook leuke en goede livemuziek een aantal keren per week! Koutouloufari en naastgelegen Piskopiano en Oud Chersonissos zijn hele leuke en pittoreske dorpjes om lekker te eten. Huurauto is wel aan te raden als je de gekte in Chersonissos en Malia wilt ontwijken.

Sommige terrasjes/balkons zijn een beetje basic en hebben erg weinig privacy en dit stond niet duidelijk op de foto’s. Wij hebben een andere kamer aangevraagd na 1 nacht en dit werd perfect opgelost, dus wederom een pluspunt voor de vriendelijkheid van het personeel. Wij waren met ons dochtertje van 1,5 jaar en dat ging prima, maar het resort is verder (praktisch gezien) niet echt gericht op kinderen en het kindergedeelte van het zwembad was op sommige dagen erg koud voor de hele kleintjes.

Nice, clean room. The view is great. The staff is very friendly and helpful.

It was lovely

Nothing

Everything was amazing. I would go back a million times.

Everything was perfect.

The decor, the pools (loved the cabanas) and the staff! Also breakfast and dinner included was great.

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We loved the shared pool in the courtyard and the decor in the hotel. The breakfast and cocktail bar were great. We loved the location

The gym and spa were very basic. The room was a bit small for the 4 of us and the main bedroom had no door.

Location was great, the main pool was small but clean and empty most of the time, breakfast is amazing and the pancakes are perfect. The room is beautiful and had a jacuzzi that is being cleaned every day. The staff is amazing.

the top pool was a little dirty and the third pool was across the road so I didn't check it. The spa had a sauna and hammam and several treatments but was managed separately and at an additional cost that was way too high so I didn’t use it, which was the main downfall of this hotel. So in general it has no spa only an expensive spa that works in it. And the excursion to Elunda doesn't supply water masks and has no lunch only a hotdog which can't consider a “meal” in a 6+ hours trip in the sun. ,

Whole resort layout & vibe, service

Nothing

Lovely quiet resort. Clean, good quality

I recently had the pleasure of staying at Esperides Resort in Crete, and I cannot recommend it highly enough. From the moment I arrived, I was captivated by the hotel's beauty and hospitality. One of the highlights of my stay was the private pool in my room. It provided the perfect oasis to unwind and enjoy some tranquil moments. Additionally, the two public pools were equally impressive. The hotel clearly takes great pride in maintaining its pools as they were sparkling clean and surrounded by lush greenery, creating a truly serene atmosphere. The hotel's attention to cleanliness extended to the rooms as well. My accommodation was immaculate and well-maintained throughout my stay. The housekeeping staff did a remarkable job, and I appreciated returning to a tidy room every day. The hotel's aesthetics were simply enchanting, with beautifully lit pathways and picturesque views. It created a magical ambiance, especially during the evenings. Strolling through the hotel grounds felt like being in a dream, and I enjoyed every moment of it. The hotel staff deserves special praise for their warm and welcoming nature. They were always ready to assist with a smile and made me feel at home. Their local knowledge was valuable in guiding me to some hidden gems and lesser-known attractions in the area. The breakfast and lunch buffets were delightful culinary experiences. The wide array of dishes catered to various tastes and dietary preferences, and the quality was exceptional. I looked forward to starting my day with the delicious breakfast spread and enjoyed the variety offered during lunchtime. In conclusion, my time at Esperides was a true pleasure. The combination of a great private pool, well-maintained public pools, clean and comfortable rooms, enchanting surroundings, friendly staff, and delectable meals made my stay truly memorable.

While my stay at Esperides Resort was nearly flawless, I would be remiss not to mention the only minor drawback—the internet connection. Although it was functional, it could be improved to better serve guests who rely on a stable connection for work or staying in touch with loved ones.

The staff was kind and helpful, we were traveling with kids and the staff were so patience and friendly. The room was exactly what we needed. The pools were great.

It’s a bit far from the beach, but the hotel gives you shuttle to the beach daily, and you can always take a cab.

Great stay! Staff are super friendly, accommodation was lovely, just wish the bathroom was bigger, but you know, girl problems.

.perfect luxury hotel resort. the best 5 stars hotel. very beutiful, amazing gurme food, great staff all of us enjoyed very very much.

all was perfect

The whole experience from the buggy ride to reception to the poolside service was exceptional. Helpful staff A really friendly place Perfect location for the old town and beautiful restaurants

Everything! From the workers to the food to the facilities. Literally all the workers are AMAZING! and so friendly!

The only thing I’d say is that I had to ask every time what were the ingredients in the food so maybe as an improvement they can write a the main ingredients in the food as people have allergies and intolerances.

The resort matched and exceeded our expectations in most respects. The staff are all very friendly and attentive, and the whole resort is kept spotlessly clean. We had our own pool so didn't need to use the communal pools. The Apollo Cocktail and Lounge Sea View Bar was our go-to every evening (they have a wide range of delicious cocktails, both alcoholic, and non-alcoholic). We would especially recommend a massage at the on-site Spa!

The food in the main restaurant was ok, but we had thought the other restaurants in the resort were included in the half-board. However, you just get a 20% off voucher for the 'Monastery' (the voucher was retained by the waiter so could only be used once), and the new Italian restaurant is not open in the evening. We didn't think much of the food we had at 'Monastery' and we had most evening meals at other restaurants in the local village (all of which are a short walk away). We wouldn't have described this as a destination for families, but there were a few young children in evidence when we stayed (can be irritating when parents bring them to the bar in the evening until late, plus there was a very noisy group with several young children staying in a couple of the appartments).

Extensive facilities, great pool options & outstanding cocktails! Staff very good - definitely go back soon.

Nothing

Travelling in Crete island for first time so far, and never imagined that this hotel option would exceed our expectations on the maximum! From the beginning at the Airport the hotel helped us on booking a taxi, and upon arrival we felt like this was not "first time" in this beautiful and graphic hotel! Staff really helpful and the hotel in a quite location specifically for relaxing holidays! Cleaning, generosity and interest for the guests on the top!

The best part of the hotel is its staff - they were smiling, caring, helpful, always doing more than expected.

Maybe few more cm-s for toilet space would have been more comfortable.

Amazing resort. Room with private heated pool greatly recomended. Friendly and helpful staff. Entertainment at night. Has 2 common pools, one adults only. Beautiful facilities. Would like return.

Nothing.

Location. Cute little town.

Not a 5 star resort by any means. “We upgraded you” our room was right above a restaurant; almost sitting with the restaurant guests from the hotel room bed. Insects in the bathroom, no English Channels on the TV, gym equipment was rusting and dusty, and the buffet food was terrible.

Our room

We were expecting 3 restaurants as per description on booking.com. Instead we got a buffet and which was also lacking fruit variety at breakfast. Internet connection was terrible and there was an awful smell in our beautiful room which was initially masked with air fresheners