It was very clean .

The check in was at 3pm for all , it was mayhem at 2:45 , we arrived at 2 and hoped to get to the room , to refresh after a long journey . So we got drinks at the bar . And we knew everyone in the bar was not happy also , it was chaos at 3pm , rammed with people wanting to check in , this was a big let down for us and not experienced at any other hotel

Location and facilities were amazing

Shower could have been separate from the bath

Location was really good & the room was very spacious & clean.

Bed was really uncomfortable, the phone made a noise all night & the tv didn’t work properly.

Great room, clean and tidy, quiet

Staff cancelled our room card while we were out for a coffee even though we still had an hour to check out! When I went to the desk for help I was told well what do you expect it’s almost check out time, I thought this was a very poor attitude and was furious to hear it!

Location.

Dear Radisson BLU Leeds Managment, I am writing to express my deep disappointment with my recent stay at your establishment. As a first-time visitor to Leeds, I had high expectations for a comfortable and enjoyable experience, but unfortunately, my stay fell far short of that. Firstly, I was dismayed by the lack of vegetarian choices available at breakfast. In this day and age, I expect hotels to cater to various dietary requirements, yet I found the options severely limited. Additionally, despite being a standard breakfast item, I was informed that poached eggs were not available, which further restricted my meal choices. Furthermore, the noise level in our family room was intolerable. Despite booking what was supposed to be a tranquil space for my family, we were constantly disturbed by the loud and offensive language of drunk individuals outside our windows. This not only disrupted our sleep but also created an uncomfortable environment for my family. To add to our discomfort, the sofa bed provided for my children was of extremely poor quality. The springs were so uncomfortable that they ended up causing back pain for my children, which greatly detracted from their overall experience, ultimately resulting in my wofe and I swapping beds over.  Moreover, I must express my disappointment with the lack of assistance from your check-in staff. Their unhelpful demeanor only added to the frustration of an already disappointing stay. Considering the exorbitant price of £300 per night, I expected a much higher standard of service and accommodation. As a hotel that markets itself as upmarket, this experience was a poor reflection of your brand and left a lasting negative impression on my first visit to Leeds. I urge you to take immediate action to address these issues to prevent similar experiences for future guests.

Nice decor, friendly and helpful staff. Very quiet and clean room. Excellent location for the First Direct Arena. I’d warmly recommend this hotel and would be back.

Really clean

Nothing

I like the space , comfortable

I didn’t like the heating on the room , the air con didn’t work properly. And the colours of the hotel, very dark.

Location

Ery clean and well appointed. Staff all friendly and helpful

Room rather dark with view into the precinct Expensive

Clea , central

Nothing

Location

Rooms could do with little update

Nothing much

Dirty room. Wrong size mattress on bed

Good location

Room was cold - aircon did not work Musty smell from sink TV hard to use Dark decor Bland rooms

Lovely property in the centre of Leeds. Very friendly staff. It was amazing.

N/A

Good location, kind and knowledgable staffs

Extremely dated furniture and bathroom

Good location.

Evening reception staff were not quite as warm and inviting as you might expect/like. A better discount on parking would better.

Nice modern clean hotel

The breakfast wasn’t very good grey looking sausages and not a lot of choice

Staff were helpful and friendly. Room was spacious and comfortable with good in-room facilities. The location was great, close to the arena, shops and restaurants. Car parking facilities directly next to the hotel was a real bonus.

Over our one night stay we found nothing to our unliking.

Nice location

None

The room was big, bed very comfortable and very clean!

Not much lighting in the room; used my phone torch in the morning as the vanity hadn’t any lighting which was odd. They don’t tell you when you check in, the building they are located in will all close and no heads up to where the main entrance was. We called and no one answered for a while. No signage or heads up that you use your room key to use the lift. These things can easily be fixed if we were given any information upon check in.

Size of a premium room is good. Location was convenient.

Staff were rude, breakfast poor, no coffee machine one day, disorganized, numerous issues with room from bedding to bathroom and TV.

Friendly staff, nice sized room. Central location

Thermostat didn't seem to work. View was of a brick wall

Great location

Public areas spotless but room was grubby

The receptionist was very welcoming and we also got a free upgraded 😀 the room was lovley and clean.and lots of attention to detail.

Loved the room and my birthday package

The shower was unusable as the shower head was too chunky kept lowering from the bracket. There was no shower height one in the bath to shower. Really disappointed for a superior room not to have a coffee machine just a kettle. We arrived at the hotel for 2-30, one of the polite staff spoke to his colleague then his manager who said the room was not ready. Why three people to make a decision shocking. One of the lifts broke down and there was damage to one of the units was damaged chipped.