This was by far our favourite place to stay for our entire trip in Japan. The meals are expensive but for good reason they are delicous! Could not reccommend enough.

Not a negative for the experience but the advert makes it seem more industrail then it was. You are treated with so many personal touches that it feels like you are the only one there.

We received the most incredible service! Rooms were spacious and comfortable, with our own yukatas, tea and snacks, and snuggly warm futons for sleeping. Not only was every one of the many dishes of our breakfast and dinner delicious but graciously served with a beautiful view of river thru maple leaves. The onsen baths were an absolute pleasure every night—we really got spoiled! The hotel staff anticipated our every want and need including having our shoes and walking sticks ready for our hikes. And the hotel arranged for our luggage to be sent to our next hotel. The complimentary hotel taxi was prompt and efficient and refused to accept any tip, picking us up and dropping us off at the bus and train station.

There was nothing we didn’t like. We would love to have stayed longer and the hiking to the temples up the mountain each day were refreshing and stimulating.

The Breakfast was amazing. The staff was very engaging and made you feel welcomed. Location in the mountains was very quiet and relaxing

It was a little hard to find the hotel from the bus stop. A sign would have helped.

The location is fantastic. Rooms are very spacious and clean. Hosts are very warm and welcoming

bathrooms were clean but very old style

Nice Japanese style hotel. Staffs is providing professional services for customers.

Impeccable service and amazing location

There were some things that were a bit worn down but still an amazing place

The food and staff were incredible.

The facilities/decor could be updated and you could smoke in the hotel.

Japanese breakfasts are the best! Variety of dishes which were all very delicious.