Really friendly staff, very happy to help and assist with transport etc. We arrived late and they squeezed us in for dinner so we could eat and the food was amazing! Bedroom was spacious and clean and the bed was really comfortable.

Very stuffy in the room even with the window open. There is also a recycling plant behind the hotel so with the window open it was very hard to sleep in as they started sorting bottles quite early in the morning even on the weekend.

The restaurant was very good delicious food

Excellent

Bike Parking, Kind Staff

Bed was too soft.

Good location on the edge of the village centre, in easy walking distance, across free (seasonal) shuttle bus stop, especially if you have a car because it has own parking. Large room with beautiful view and balcony. Good stuff for breakfast.

The restaurant staff, at breakfast, were very friendly and attentive.

We are traveling all day, and that is why we called the hotel to inform them that we would arrive very late. The receptionist told us that she would leave the keys to the 2 rooms at the reception. We arrived at approximately 10:40 pm but the hotel door was locked. There was not even the slightest possibility to enter and collect the keys from the reception. How does someone leave the room keys at the front desk but lock the front door? or does not give information on how to get to the reception? The problem was very big because I had my baby who was only 8 months old crying loudly because he was tired and needed to sleep in a bed and not in my arms. It took us more than an hour in unsuccessful attempts to find an open door, until a neighbor of the hotel helped us. I am really very disappointed in the person who answered the phone, because we called precisely to avoid problems, to alert the hotel of our arrival time, and to inform that we had a baby. The next day we complained at the hotel reception with a man, but not an apology was given to us, only the phrase, it was a regrettable mistake. What a lack of professionalism, from the receptionist who answered the phone and from the man who did not even apologize. Sincerely Familia Sticht

Breakfast was OK, not brilliant but this is common in Switzerland. Hotel is comfortable and staff are nice

Its a little far from the ski lift but there are free bus services. View from the room was not very good, overlooking the fire station