Location Staff friendliness

Repeating dinner menu

The staff couldn't have been more helpful, this was a trip back in time for my 86 years old Mam, she spent time there when she was younger as my Great Aunt worked in Portmeirion Village. The accommodation was excellent and spotlessly clean, it also catered extremely well for the older generation. There were always buggies supporting us which was great for Mam, and the drivers were all friendly and very helpful. The gardens are superb and well looked after. We ate a wonderful evening meal in the castle and again, the staff there were extremely attentive, as was all the Administration support staff. Well done to everyone at Portmeirion and the Castle. I would 100% recommend staying there and visiting.

There was absolutely nothing to dislike

the best

nice viewing an good place

Everyone made us feel special as soon as we arrived, the hotel is superb, and the views from our room amazing. Dinner at the Castle and breakfast at the hotel was excellent. You have a great team of staff who made us feel valued. Thank you too for the wonderful weather!!!

Maybe a few more loungers round the pool. Signage to the lower car park was confusing

The location and the food!

The noisy air condition unit/extractor fan over the bar - it went on all night 🙄

The town is fabulous Room view Breakfast nice Golf buggys are great

The room was clean enough but very old and outdated. The little kitchen was not nice at all For the money I'd expect absolutely gorgeous rooms. There is art deco then really outdated and old. Bath plug was broken so wouldn't hold water. This was a real treat for me and my husband over £300 for one night and left very dissatisfied. We couldn't book to get dinner in the night either so had to drive else where.

Lovely location opposite estuary and full of quirky, beautiful features. The view from my room was stunning. Staff were very friendly and the breakfast was excellent. Outdoor pool was lovely and warm and my friend had a spa treatment which she said was very good. Loved all the pottery in the gift shop!

The bed was too firm for me and I would have preferred our room to be closer to my friend’s room. We did book a few months ago but were on opposite sides of the hotel. We did enjoy the 2 course menu in Hotel Portmeirion but on our third night would have preferred an option to have something lighter. It was an expensive menu too.

Excellent location. Staff friendly and helpful. Excellent evening Dinner The building is amazing Room cozy and good facilities

Just a very minor niggle , bathroom grouting could be better Wine waiter very helpful and friendly but a bit heavy handed pouring wine and the water and ice he poured splashed over the table.

Everything. Location, room, staff. The food was amazing - we had the taster menu and it was incredible.

Not a thing.

beautiful old period property. rooms were very comfortable and spacious.

slightly overpriced.

We had a lovely view from our very comfortable room. The village was great and the restaurants both very good. All the staff were very friendly and helpful.

The shower in our room was very poor. It was not possible to adjust the temperature as the knob seemed to be broken. The water Wass way too hot!

Breakfast really good quality products

The weather

Exceptional place for relaxation

You can walk in and out of the village at will. Lovely walking round at night. The breakfast was great Wonderful staff all round. A special thankyou for the Porters for searching for jump leads, after me leaving my lights on.

Nothing

I was charged twice but I only gave them my card for once. it’s definitely illegal. if there are extra fees about damage, hotels need to negotiate with me and ask my permission before deduct my money. I am very disappointed for their illegal activities.

I was charged twice but I only gave them my card for once. it’s definitely illegal. if there are extra fees about damage, hotels need to negotiate with me and ask my permission before deduct my money. I am very disappointed for their illegal activities.

View from room. Evening meal in Castle

Not enough places to sit in front of fireplace. Dirty crockery left on tables for too long. No walk in shower.

food was good but expensive

expensive

Our suite was very warm and comfortable. Staff in the hotel were friendly and very efficient at both Breakfast and dinner. Food was of a high quality and very tasty. Wine list was comprehensive with plenty of choice. All in all a very enjoyable visit despite the wind and rain. A special mention to the porters who were very efficient.

Nothing not to like from us