Great location off the A55, lovely evening meal and nice Spa.

The mattress wasn’t very comfortable on our double bed we both had back ache next morning.

Was very quiet even with the main road. Had window open all night with no real disturbance. Views were amazing. Room was clean and comfortable. Food was spectacular and very reasonably priced, staff very accomodating and incredibly friendly with lots of local knowledge.

Nothing can't fault the stay.

Staff are great, bar and food was good, spa and gym was good, been here loads of times and will continue to do so.

Nothing we didn't like

As soon as we walked in we were greeted by Paul who showed us through to reception. Jackie on reception was really friendly and helpful. We were early so went through to the bar were we were seated and our Prosecco was served to us at the table. Views are beautiful from the bar and it was a lovely, friendly, relaxing atmosphere. Spa facilities are great and ideal for a girl’s weekend. I treated my friend to a massage for her birthday as y surprise which was great. Our room had a view across the fields with sheep grazing in the sunshine. Restaurant was lovely and food great and generous portions. Breakfast was so good with plenty of choices for hot or cold food. We will definitely be returning!

Nothing

Breakfast was amazing - 10/10 for the cooked English and other food on offer. Room was spacious and very clean, great view of the Wirral from our room and quiet too. Even though our room was facing the main carriageway you couldn't hear the traffic at all. Treated myself to a massage which was lovely, and the lady still let me have my two treatments even though we arrived 15 minutes late due to traffic on the M56. Spa facilities were top notch and the hot tub/jacuzzi was a real bonus.

More of a run through on the rules of using the spa facilities would have been nice, only because we went down on our day of departure after we had eaten breakfast and thought while we were there we would check out of our room so the hotel could get on with cleaning it for the next guests, but when we tried to go and use the spa because we had already checked out this meant we weren't allowed to go in. Maybe this is obvious to people who regularly stay at hotels but we very rarely do so didn't have a clue it was going to be a problem. If we had known we would have made sure we used the spa facilities first and then checked out of our room but we thought we were doing the cleaning staff a favour by making our room available for them sooner. However, the staff were gracious enough to let me use the changing rooms to get dressed as we had already left our hotel room by that point and I had the clothes I was going to get changed into after using the spa one final time before we left, in my bag. One slight downside was the staff kept on repeatedly making a point of checking on me in the changing rooms, probably to make sure I wasn't going to sneak in and use the spa, which of course I wasn't about to do after we had been told it was against hotel policy (!) so I was made to feel like I had done something wrong, so felt a little uncomfortable and on edge whilst getting changed but aside from that last hiccup, everything else was really good.

Spa was amazing

location

pricey

Lovely breakfast

Nothing

excellent dinner ample parking

location

Nothing

Comfy rooms good restaurant and great location..

It was comfortable and clean

Nothing

The bed was very uncomfortable

Friendly staff, great sized room, great location and nice and clean, would recommend.

Good location for a stopover on your way. Clean and comfortable enough.

Paper-thin walls. We must have been in the snorers corner because we heard it from every wall, plus the room above us moving around.

Staff were exceptionally friendly, great selection of beverages, food was amazing. Amazing views on both sides of this hotel. Complimentary spa and breakfast

Two twin beds put together for a double because one was higher than the other. Radiatiors rusty