Su personal y toda su instalación

Todo conforme

La ubicación

Se me olvidó la manta de mi bebé y “no la encontraron”

The staffs were helpful with reheating water, kids meals and dinner. The piano at the entrance was exciting for the kids. The breakfast was superb, sufficient for a family of four and very nice lady. The shower on day one was great, really steaming hot and soothing for hand wash as well, been a cold city at night was great for the kids to warm up.

Well the beds were sufficient but wide apart, we had to put them together to keep everyone on one bed and warmed up. The phone never worked, the floor pretty old this, broken and can fall the kids walking around. Also the shower heater didn't work on the last day, left without a bath.

Breakfast

Room facilities

The staff was super friendly and helpful. The location was great, close to everything: malls, restaurants, pharmacies, and stores; also not far from the center by taxi/car. The facilities were adequate to the price: my room was actually big and had a lot of useful things.

Maybe the room needed some renovations like the windows and the plugs. No elevator btw.

Close to the financial center.

Is not a 24 hrs hotel

The breakfast was excellent. Healthy variety with fresh fruit, fruit juice, bread, eggs and coffee.

I have two issues. First, the garage. We drove to Arequipa and find it a hassle to have to remove the car whenever someone is either leaving or entering. Parking ought to be less annoying. Second issue is the bathroom. There is mildew in the shower stall and the shower head sprouts water all over the stall. I think the management needs to get new plumbing. Also the bathroom door in room 205 does not close correctly.

Lovely hotel, with spacious rooms, good bed. Breakfast was good too. Staff was really friendly and the hotel took good care of our suitcases while we were gone to Colca Canyon for 1 night.

Although there are restaurant and shoppingmalls just around the corner, the actual city center with the Plaza de Armas was a 25 minute walk from the hotel. Ofcourse you can take a taxi or bus back, but it’s further than we thought on beforehand.