Historic hotel located at in the center of town with walking distance to all attractions.

Not well maintained as room carpet has brown stains and dirty that should have been replaced.

staff was very warm and professional. The property was beautiful and historic

interesting historical building, great location

surprised that the view from the room was only a tennis court and parking lot, and not the garden we thought it would be

Friendly and helpful staff

Public bath

Ohana is one of Japan's national treasures. There is a dignity and professionalism and standard to Ohana that is rare in Japan. The rooms were of a very high standard but the evening meal and breakfasts were beautiful tasteful and delicious and the staff were very professional and attentive and kind. During winter ohana had a light up of the garden from a tatami room and it was magical. The atmosphere was beautiful. The garden during the day is superb and is one of Japan's best gardens associated with traditional homes. There was a superb hina doll exhibition and the meiji period building located next door was fascinating including the old windows. There is a very good museum as part of ohana

I would love to have stayed longer.

Location

Not much facility to use, room looks bit old

Very friendly staffs and provide great services. Great surroundings environment and midsize hotel not clouded.

Without it’s own onsen facilities and have to walk to another nearby hotel to use onsen facilities ...