The staff was really friendly and helpful and could put your bags away when you want to explore more of the city.

It was pretty costly for what you get the water pressure was not consistent neither was the temperature. The floor had water damage and was creaking, curtains and window was damaged—you couldn’t close the window. The walls were thin, you could hear the people in the next room.

The location is the only good thing about this hotel

Poor hygiene, cleanliness and facilities in our room, rubbish under the bed, still there when we left. Stale smell of cigarette smoke in our room. Cigarette ash in the balcony door threshold, balcony was filthy with weeds growing. The guttering you look down onto was filthy, full of rubbish, cigarette butts & a condom - disgusting. Door to the bathroom visibly filthy from dirty hands. We did not feel comfortable sleeping there as it was horrible & dirty. The runner on the bed had a reddish-brown mark on it, not sure if it was blood or faeces. Did not approach the staff as felt intimidated - male staff sat at the reception desk smoking did not invite a complaint about the room. Communal lounge and toilet filthy, chairs ripped, toilet stank of urine and dirty sanitary bin.I contacted Booking.com several times via phone and email on our return, they are not interested, once you've paid your money that's it. They should take some responsibility as they happily advertise this hotel.

The woman in the reception was very lovely and warm hearted. That's why it is a bit heart breaking to write a review this bad. The location is kind of nice although in future I will stay a bit out of the city center because there you can get much more value for your money. I was just staying here because my the hotel I usually stay in Amsterdam was booked full for those days.

As someone else wrote in the reviews, an unforgettable smell. A mix of mold and smells of previous visitors and just bad air, and I was coughing for couple of days and my lungs hurt after leaving the place. I only stayed there for one night (although I paid for two), and left as early in the morning as I could.

Ubicación

Para llegar a las habitaciones se suben más de 40 gradas , súper angostos empinadas te caes no quedas vivo, una maleta grande no sube , es cansado llegar hasta la habitación con maletas .

Die Betten waren weich.

Bettwanzen an den Kopfkissen, Matratzen, Wänden und Fenstern

De badkamer was beschimmeld en heel vies. De kamer was veel kleiner dan was aangegeven en er zaten bedwantsen in de kamer! Dus ik zou niet gaan boeken als ik jullie was! Ik kwam er de volgende dan achter toen ik wakker werd dat er allemaal beestjes in het bed zaten en toen ik het aangaf deden ze er niks mee. Heel onverzorgd

Er zaten bedwantsen in de kamer

We flew from Sydney to Amsterdam and arrived at the hotel around 8.30am. We asked to have a room earlier than 3pm check in and the staff let us have one by 1pm. Very tired from flight and awake 29hours.

I had asked for a quiet room with twin beds. The room faced the main road so lots of noise from trams, traffic and people. Double bed only available. Room on the basic side with tea/coffee facilities in shared area.

The location was great in theory

It's a hostel, not a hotel. The room(s) look nothing like the images on the bookings page! Our first room had a broken door and we had to argue to change rooms. And it was more like a single room - it was so small! When we challenged the hotel on the issue we were advised we were due to have a room with no view and they'd upgraded us to this extra special room (a room with a broken door / could only just fit a large single/ 3 quarter double bed in it) so we should be happy. After lots of debating and asking for a refund and being told there were no other rooms available (without exaggeration, easily 40 minutes) we were miraculously shown a second room (that we knew was available for the night still through booking.com), but I'm the process the receptionist wanted to prove the images of the hotel were somewhat accurate and insisted on showing me other people's rooms as we walked around the hotel to view this alternative room option. -I repeatedly asked not to and refused to enter but was insistently shown occupied rooms around the establishment whilst being led to an alternative room. The second room had warped flooring, was generally dirty, and to add to the joy, had a balcony door that wouldn't shut with joined balcony's on either side. Unfortunately it was late in the day so we had no other option but to take the room as no other hotels nearby could offer a room that was affordable considering it was a same night booking. We were left accepting the room, and being unable to leave our bags at the hotel. Considering we booked in advance, we picked the hotel for its location but could have picked a mainstream hotel chain for a similar price, 10 minutes walk from the location. It became a bed for the night sleeping on top of the bed and a very early dash for coffee...