bayaran telah dibuat..pihak hotel call bagitahu bahawa tidak dalat untuk menginap namun wang saya tidak dikembalikan..laporan telah dibuat namun tiada tindakan

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accepted the booking in web, but anyhow was received call and cancelled my booking last minutes. hv to search new accommodation for higher price. bad experienced

we came from kedah for a family trip in penang and booking 2 room for 1 night and unfortunately this is very bad service, such a SCAMMER. we ordered this 'hotel' by booking.com and visited there but this owner using her apartment as sharing room and promote as a hotel!!! no private shower, not suitable for muslim! PLEASE WATCH OUT FOR THIS HOTEL SCAM.

the room that owner give us is in very bad condition.....when its rain the wall is leaking

no invoice provided

nothing

1. smoking area infront of the main door. 2. lift/ elavator dirty and wall messy. very old 3. area also not clean and condusive.

nice clean

we reached there at 2am . no one was there to open the doors . calls was unanswered till 3am . they did not let us check in . till 3.30 am

The hotel is in the city…easy to travel…owner is so sportying and friendly and she doesn’t mind if we come back late….overall…superb…❤️❤️❤️❤️

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