Everything was perfect. The host qas was so nice and friendly. When i called the owner for extending my days she was so quick in her response. I was also give time to extend my check out time as i was running around with my paper work.

Nothing

The bedroom was small that when you sit on the bed your knees touched the wall, the room is always moist, bathroom and toilet space very small and it was inside the bedroom and the 3rd adult had to come in our bedroom to use it while we were sleeping. There was no privacy for couples and I had to book for my daughter elsewhere even though I specifically booked and paid for 3 adults and when I asked Bridget the owner for refund she said I won't get any and it was not her problem she didn't do the booking I did. She even told her staff that I am rude while she was the one who was rude to me and while I was talking to her she hung up. I never met her but she claimed that I was rude. When she realized that I was black there was a change in her tone because i called her when we were lost, the location was not clear with no signage. I don't recommend that black people should book there. Please check photos of palm lodge in Durban

cleanliness

the step hill at the gate 🤦‍♀️

Overall it was a pleasant stay! Property clean But the service was very poor.

No teas and coffees in the kitchen. The bathroom only had 1 toilet paper that was less than half. We had to buy our own for the entire stay. No cleaning or housekeeping during our stay! Towels should be changed at least every second day. couldn’t watch TV as it is a shared channel system, two people can watch dstv at the same time.

The sleeper couch has a wooden edge which was very uncomfortable to sleep on.

location, cleanliness and cozy, space

nothing

I stayed with family and i have 2 daughters and she arranges 2 singles beds for them so it was really nice stay.

Little small for 4 people only and bathroom door was little broken.

I liked the place, it was exactly what i saw online, the secured parking, the wifi. The shops and restaurants were close by. I really enjoyed my stay

When we got there, there was a misunderstanding with our room, but Emanuel assisted us n we got sorted

Super Comfortable bed.

The cottage was stuck in the middle of other buildings. No sunlight. COLD inside. Broken electric kettle was replaced the next day. Fridge freezer needed defrosting. No space for ice tray or meat. Shower head was blocked. It was replaced the next day. We checked out a day earlier! Location! Location! Location! Noisy traffic!

Great location.

The sleeper couch was very uncomfortable. We did not meet the hostess at all.

Cozy and quiet. I liked and appreciated the privacy

everything was good 😊 except that the unit was very uncomfortable cz if there’s no heater it was very cold ,but otherwise I can’t complain everything was Dope 🤞🏻

The unit was very cold inside I suggest they put heaters as well cz there’s only aircons

Master is the best!!!!

Everything lol

The location was okay,but it's not close to the beach

The space was a bit small,I was expecting it to be a bit bigger