locaation was a 10 minute walk from the train station, town centre and the festival which we attended

Nice room and comfy bed. Early breakfast.

Evening meal. Dining room cold.

Good

Staff under training. Paying for parking

Staff were excellent

We weren't told refurbishments were being carried out on the floor we were on and the room next to ours was being used to store their tools. Drilling started at 8.30am . Not impressed

The staff on duty was very friendly and helpful, especially Mr Marty and Mr De Silva. It was an absolute pleasure to stay there!! Thanks to them!

Not much to dislike

Good location easy access to town centre. Great staff

Nothing

Variety was very good but plates for the cooked breakfast could have been warm as the food went cold very quickly

As above

Room and bed was very comfortable Good location Plenty of car parking spots Staffs were very polite and helpful, a special mention to Joseph, who did make our stay memorable We will certainly recommend to our friends and colleagues

More lunch and dinner choices Preferably, freshly cooked meals rather than preheated frozen meals

very friendly staff throughout our stay location good would recommend

Rien

Emplacement épouvantable et grand bruit. Mauvaise insonorisation.

Everything 👍

I was room 104 AC make very low strange noise when its off.very difficulty was at night time.please check.at day time it’s not hearing but night I hear wery anointing

Everything was lovely

Nothing

Everything was spot on staff couldn’t do enough to help really impressed breakfast was the best holiday inn breakfast we have had stayed at one last week and the food wasn’t a patch on Poole all very good

Nothing

I could book last minute

No food available when I arrived late

Everything was great, clean brilliant staff could not do enough for you. The food was wonderful and I can’t state enough how great the staff were.

The only issue we had was there was a constant drip outside the bedroom window, which kept us awake most of the night

Arrived late very friendly staff in reception, air conditioning in the room & friendly & helpful staff at breakfast.

nothing that I could see

Everything was good and excellent value for money

Loved the walk-in shower

Fridge in room

Spacious tidy room , comfy bed , and tasty breakfast included. Friendly staff. Ideal for an overnight stay after a late ferry from France to Poole. 2nd visit in a week. Will definitely use it again. Perfectly located for the ferry and poole town centre. Always friendly staff aswell.

The air conditioning, and breakfast is really good and ithe hotel is in an amazing location very close to the beach, train/bus station. Outside is a lovely patio area with palm trees and there is a small bar which is run nicely. The room and bed is of good size and the shower is good. Excellent parking facilities, very friendly reception staff and a TV.

For the price I hoped for a little extra like a jacuzzi sauna room.

Clean and comfortable at a great price.

A bit out of the way to find walking from the train.

Just about everything

Good efficient and friendly staff. Excellent breakfast. Good location but a little far from the Quay (20 mins) for walking back and forward too often.

The room had poor air conditioning. The display on the control had a flashing spanner so I assume it needed maintenance/repair. Housekeeping supplied a fan but the room was still too hot.

Good staff. comfortable room.

Nothing not to like

Comfy and clean hotel. Would stay again

quiet room

Not able to open window

The location was great

The breakfast needs work on for the money we pay I thought it would be better and more choice