Reception staff were very welcoming. Breakfast had a decent selection and staff were friendly.

Nothing

It’s a modest hotel, though clean and perfect for one night stay

It’s not fair for me to assess a modest hotel while I like a higher quality.

Staff pleasant. Clean sheets and comfortable bed. Good shower.

Carpet tired and needing replacing. Travel to terminals is not direct via Hoppa bus to property but by walking to nearby hotel. I took the public bus instead. Very close by and much cheaper

Convenience for Heathrow airport

Run down

Location and price

Nil

Good location for Heathrow. Very friendly and helpful staff. Excellent service. Really great value breakfast.

The hotel is tired and could do with some investment and updating. Some musty smell walking along the corridor from the lift but not noticeable once inside the room.

Nothing.

Bad musty smell throughout the hotel including the rooms. Stains everywhere. Used plates and glasses left outside our room for the duration of our stay. Disgusting old painted bath will peeling and mould. Old saggy soft mattress. I complained and they offered free breakfast but I just wanted to leave.

Lovely clean rooms

Nothing

We stayed the night before flying to Canada. I

It was all good.

The breakfast was excellent

The room was really dirty. We had booked a deal including dinner bed and breakfast. On arrival we were told we would have to pay extra for food. Our evening meal was so overcooked that it was hardly edible. The check in took about half an hour because the staff did not have the training

Posizione

very close to the airport

Very close to airport. Bed was comfortable.

Noisy, so thank goodness for ear plugs! The room was TINY. Shuttle is expensive; I travel a lot, and most airport hotels have free shuttles.

nice hotel, value for money, very easy access to and from Heathrow

personally I think the menu for meals could be improved. the weather was awful so I was obliged to eat in the hotel and I was not impressed.

Good location, convenient to the airport. The room was a little small but clean and comfortable. The breakfast was excellent. I found the reception and dining room staff to be very helpful and welcoming

I prepaid for my dinner but it turned out that I had to order it from a special menu. In retrospect I would have preferred not to prepay but to order from the regular menu. I think that this should be made clearer in Booking.com's information.

near airport

nothing

room size, location facilities, some staff rude

thanks for a nice stay