Helpful staff, and when my room was request not to be made up, staff left fresh towels on the door.

We booked through Booking.com. The images that was shown in the booking site was the other Daiwa in Kobe which was newer and in another area. We felt duped and this is not honest business. Again, the hotel was fine, but it is not good practice to show images of your better location, that is newer, and when the client clicks into the booking, we were sent to the ‘other’ location. As the client, there would be no practical way that one would need to CHECK the address to ensure it was the right daiwa. They both have the same name.

Convenient location, cheap and superb room.

quiet area yet central. good front desk staff.

mildew around areas of bathtub. no bathroom fan.

- Very comfortable hotel close enough to Sannomiya Station to act as a base for travel - Nearby restaurants and convenience stores were nice - It was a comfortable stay and the staff were friendly

Can't think of anything! Very comfortable and affordable standard hotel experience

Good location...

room's water heater is too old, and too many hair in tub sewer

convenience of parking structure next door to hotel. good breakfast.

good location very comfortable and clean good service

location good service comfortable clean

Close to the station, clean, wide room.

The Wi-Fi needs more speed.

The size of the room was so huge! Even though it was twin room, they put the two beds together, so I could sleep really well :)

Nothing