Free gated parking, automatic check in procedure after reception closed.

30+°c outside all windows and doors closed and air conditioning unit barely operationa,l even on max fan and as cold as possible, barely a breath of air voming out of the unit, room was swelteringly hot even with the one window open, and the fan upstairs kept having the cover come off (not good with a 4 year old and a 1 year old upstairs) we would have spoke to someone in reception but didnt arrive until after 9pm and travelling since 4am we were all tired and just wanted sleep. Lock on upstairs gate not fitted properly barely able to lock it, dangerous with how steep the stairs are and kids upstairs

Check-in tardif possible

location

facilities.

location and plenty of parking

the staff were more like prison wardens than hotel receptionist and 1 in particular looked liked she’d just got out of bed and not bothered to wash

Not applicable

location close to motorway plenty of parking

poor customer service no info. given about the hotel I had to ask for everything cancelling hotel for return trip

we have stayed here a few times and this time was better as it has greatly improved.

noise! especially from rowdy teenagers at all times of the night and morning, also there was an incident when someone caused the alarms to go off, probably by smoking in the room which is not allowed! a very disturbed nights sleep.

close to journey

needed better or additional pillow. bed creaky

Breakfast was fine. Beds were comfort, exceptie for the Pillows. Supermarkt was verg close, Nice to do Shoppings Before driving further for our holiday stay.

Location OK - just next to the Tesla superchargers.

The location

As a disabled guest I found the bathroom door was not user friendly, opened the wrong way around and had an annoying squeak, also the wash basin needed to be wider to be able to get a wheelchair right up to use it. Breakfast was cheap and we found out why as it was dreadful! the bread was like a rock, the yogurts were tasteless and thin, the coffee was served in a thermos flask and was almost cold and although the croissants were large they were like cardboard, we will NOT stay here again.

Fully automatic check-in 24/7 We arrived at night and were able to check in easily

Emplacement correct