El hotel tiene mucha onda, su personal muy amable, habitación correcta y desayuno buenísimo

Un poco ruidoso, los otros huéspedes poco respetuosos

Kim Haus has a bit of a hostel vibe, very nice. Didn’t understand why there were no more guests because I would recommend this place for sure. Only thing is the (original) price for a room, but when you pay the booking price it is a nice price for what you get. You can also use the washingmachine and drying machine for free, have drinks in the bar etc. Saw online that they have live music every evening, that wasn’t there. Very nice staff and location is great, nearby several street art spots and shops/restaurants. Would recommend for travellers.

It was very quiet, expected more guests and also the reason the bar was closed/no live music.

Conveniently located loft-type studio accommodation that worked well for my short stay.

The room's AC wasn't as effective/cool as I'd like it to have been considering the very humid weather at the time.

-Good location. -There's only one standard breakfast but it was great! -Quick and responsive staff. -No issue on communication with receptionist. -There's a 5ghz Wi-Fi at the third floor common area. -Free self laundry with free detergent. -Good and consistent hot water. -Water pressure is also good enough. -Free drinkable water dispenser. -Aircon works well. -Walking distance to a number of interesting streets. -I also like the fact that they do not enter your room on their own if you do not put the 'make up my room' sign. -Also like it that they will leave the towels at the door handle if you request for fresh towel.

-This place is great, but is definitely not a 4 star hotel. -There's no TV in deluxe loft or anywhere in the common areas. -The whatsapp contact shown on the reception did not highlight the need to put +60 in front of the number, took awhile to find the contact on whatsapp, this is a bit annoying especially when there's only 1 receptionist who has to manage both the cafe and reception and what nots. -There's no 24hr reception, so if your flight is at night, do make sure they are okay with late night check-in before booking. I did manage to check-in a little after 12am. -Breakfast only starts from 9am. -I didn't ask if there's a place to store my luggage on the last day while I walk around waiting for my late flight, but based on how there's only one receptionist who is busy running around, I decided to just bring my luggage with me while loitering around on the last day.

It was close to many eateries and shops.

The lift was broken and my room was on the fifth floor. No one was at the counter when I checked in. Had to call the staff from the cafe to check me in and there was no window in the bedroom. And there's also no TV.

Great hotel in the heart of Chinatown, Penang. Lovely staff, great wifi and A/C. Would definitely stay there again.

I’m living at 5th floor, when heavy rain, the ceiling will leak water...and the aircon opened all night also not cold...

The room was a great size, plenty of plug sockets and right next to bed. all facilitys worked perfectly, air con, hot shower, electrics. the place is perfect stay to explore george town. The staff are really kind polite and helpful. The security of the building is great too.

I liked the whole stay it was perfect for the 5 day break.