מיקום מעולה, חדרים נוחים ונקיים, צוות קשוב.

מנקים את החדרים בשעות אחה"צ המאוחרות - קצת לא נוח.

הזמנו חדר בוקינג כשהגענו למלון המלון היה מלא ולא היו חדרים והפנו אותנו למלון הרבה פחות טוב ליד סיוט

die Lage

Zimmer viel zu klein, Fenster können nicht geöffnet werden, keine Möglichkeit die Kleider zu versorgen.

Ottima posizione e accogliente la struttura

Moquette a terra

Location is fantastic for all of the West End. The staff were really helpful and friendly and the room was spacious, comfortable and clean.

Nothing

The staff is the nicest, friendliest, most professional, most helpful staff you'll ever come across.

The hotel location is very central, which is perfect as you are 1 min away from the Chinese/gay neighborhood & Piccadilly Circus, thus there're lots of restaurants and shops. Tube station is 3 min away, which is also very convenient. Good mattress, very confortable, I always sleep very well in this hotel. Please note that, as the hotel is located at Leicester Square, if your room's window shows the street, you might find it noisy. Otherwise, this is a very nice place to stay and I will stay there again.

As I traveled there for work, I was expecting a desk in the room to work on my laptop (just like the sitting area I had in my previous room) but unfortunately, no desk in this one so it was a bit complicated to work in the room.

The location was alright and once we got the right room we paid for it was clean and nice enough

The staff I cannot say that they all were rude but one woman in particular middle aged , glasses I didn’t get her name was horrible to deal with , thought she was clearly better than everyone , we got given the wrong room on the first day and then were told they were no rooms left to have us changed to our correct room Untill the next day (we weren’t offered compensation or anything ) the next day was advised to hand out luggage in at reception and come back at three to check into the next room , when we did that the woman asked for our luggage tags which we didn’t get when we checked them in but I advised there should still be tags from the previous day when we paid to have the luggage held (£15 per item or bag ) she then said “yesterday is yesterday so that doesn’t matter “ in a horrible tone , the following day at check out she snatched out our hand and we asked to story our luggage with them somehow the price for the luggage hood went up because they were busy and didn’t have any room apparently but if we pay more they did . Although regardless of the errors they made we were still charged this , I am not one to write a review and this is actually the first time I have ever done this but for someone to speak to people the way she did and still have a job is beyond me