it's very clean in general

the room is too small

hot spring; breakfast; and location

room is a little bit small

The only best thing about the place is the breakfast. They truly worth the value. Hotel located 1 km from the station as expected, but I loved taking a walk back and forth because I can walk around the city.

I chose the smoking room because it was the cheapest one. Turned out the room was definitely smells like cigarette, and the smells lingered for long time even to the clothes in the luggage. The room was too tight for even 2 asian.

Onsen, flexibility of staff

great onsen hotel with a lot freebies like ramen at night for supper, free yogurt drink and ice cream after onsen facility. breakfast is awesome!! love it. comfortable rooms as well

I've stayed here 4 times. Will always stay here when I am in Toyama. The onsen, sauna and cold bath are fantastic.

onsen; great breakfast, you can even try the Toyama white strips; ramen in the evening

nothing

Onsen is nice and complimentary soba 🍜 for supper which is Dormy Inn’s trademark. Special thanks to Miss Yu Si for change of rooms at the last minute. All the staff were very helpful too.

Location is not near Toyama station. Need to take the tram.

onsen

The hotel is getting close to due for a refurb in the rooms. The baths are still wonderful. I always enjoy coming back to this hotel every time I'm in Toyama.

I really enjoyed the bed! Very comfortable! The public baths were also very good and the sauna was spacious.

The air-conditioning in my room was in a terrible condition. The unit was smelling so bad that I had to turn off the unit just seconds after I turned it on. I had to open the window to breathe some fresh air and get rid of the smell. It was not a very warm day, so I didn't suffer a lot from the heat but this is going to be a big problem on a warm day.

Great onsen

No espresso in restaurant.

The onsen was really nice + there were free drinks available at the reception level.

The pillow was a bit too flat for me otherwise everything was great.

Over all I was happy with everything. Staff was very kind, everything was very clean and we enjoyed the breakfast.

My only issue is that I was not informed at the time of booking that I would not be able to use the hot spring due to my tattoos. I would not have stayed here and paid the price if I know before hand. I understand the reasons for no tattoos, but it should have been made clear before booking that this was the case. Places easily state if no pets or no smoking, visible to read when you book but they do not tell you no tattoos in hot springs until after you pay and checked in. Why pay the price for a hot spring if I am unable to use it.

Free onsen with natural water and free snacks available. Room is wide and comfortable with various amenities provided.