Location was very nice. ~3km from two train stations to Lucern. Staff was very friendly and accomidating.

The window was missing the inscet screen. We has a few flies come into the room.

lovely surroundings, amazing staff and great breakfast. Room was basic but clean and comfortable

it is on a main road so quite noisy. there was also building work being done when we stayed

Great room. Clean and cozy. Excellent breakfast

No elvator (one floor up). Poor WiFi. Parking is a little bit far

The staff were lovely and the food was very good but beware just because it’s a cheap room dose not reflect on the price at the restaurant as it was expensive

Staff

We booked this place 1hr before our arrival as a stopover point. We loved everything about the hotel, especially the restaurant. The chef is simply amazing and the food is unbelievable delicious. It is definitely a Michelin level of restaurant. We were greeted by some friendly staff in the restaurant as there was no reception desk. That was totally fine and we were quite enjoying the style.

Everything was perfect until the second day. We were very upset to be woke up at 9am by knocking on the door. I asked several times and nobody answered. Even worst, they started knocking every hour after 9am until 12. I asked again and nobody answered. Not even a simply sorry. Didn’t bother to leave a complaint upon checking out as everyone was busy in the kitchen. Final thoughts : Restaurant-Awesome, not just the food but also the quality of training and management. Definitely gonna come back in future. Highly recommend to everyone who is going to visit the town. Hotel- Disorganized. This has become our worst stay on the road trip.

We liked EVERYTHING! A great surprise. It was only meant to be a convenient stop-over driving between the UK and Italy, but it turned up to be the highlight of the trip. Excellent dinner, comfortable and well appointed room, beautiful settings, and the staff were professional, courteous, attentive and made you feel welcome. We would certainly return next time we drive through the area.

The room we had was a little noisy due to passing traffic but we still had a great sleep.