Beautiful location in the valley. It is exactly what we were looking for. Very tranquil and comfortable with views of the mountains. Service was fabulous. As English speaking guests, we were able to communicate via WhatsApp and Google Translate. We had the King’s Room with three bedrooms, heat, and a washer and dryer. The washer and dryer was a wonderful amenity to have during our trip to Peru. This hotel is wonderful. There is a foosball table in the dining room, outdoor seating, a fire pit, a rooftop terrace with views of the mountains, and gorgeous landscaping. It is a small property that has been meticulously designed with love by the owner. Anything you need, just ask.

No complaints, just minor items to note. No water filtration under the sink, but they did provide a water-boiling carafe and glass pitcher that we used constantly and refilled our water bottles. This was a minor inconvenience. The location is very hard to find as the two entrances are not what you would expect. One entrance has you drive down a steep narrow dirt road to reach the main gate (always closed, need to press buzzer to enter and cars cannot go in this way) and the other on a grass covered road to a gate (always closed, need to press buzzer; this is where cars park). To be fair, there is a sign clearly stating the property is there, it is just not what we expected. The other thing to note - mostly for American tourists- is that you have to ask the staff to let you out of the property. They quickly do. But we felt bad having to leave at 5am and waking them up, or arriving back to the hotel late. The staff is very caring and accommodating.

Fueron muy atentos con mi familia. En especial con mi nena cumpleañera. La habitación familiar muy acogedora.

Creo que podrian señalar mejor el estacionamiento

I loved the interior, the entire place looks like a spa. The hotel service was amazing, super friendly and accomodating. They have a restaurant onsite and it’s very tasty.

The location is a little far from everything but I guess that hotel is intentionally located in a small village.

Las instalaciones son bastante cómodas, se disfruta de tranquilidad en el lugar.

La falta de personal durante el turno noche, no pude ingresar durante la madrugada del 01/01/2024 al hotel, estuve en la puerta por más de 20 minutos tocando el timbre y llamando a los teléfonos del hotel. Dejé olvidado una máquina de afeitar que me indicaron que no la encontraron.

Me encanto todo! La atención de lo mejor siempre dispuestos a apoyarte, el hotel y las instalaciones muy lindas y acogedoras

Todo

La entrada al hotel desde la via principal, deberia estar mejor acondicionada

Excelente, la atención maravillosa, todo súper limpio, la comida deliciosa y el lugar mágico. Volvería siempre.

Todo me gustó, seria lindo que tengan alguna alpaquita, vicuñita y/o conejos en el jardín.

Room was very comfortable and clean, spacious with a kitchen. Balcony was great. Came down with a flu after visiting Machu Picchu in the rain and the staff was more than helpful. Location a little far out of Urubamba, but can take a taxi, or bus for just 2 soles.

The laundry is same day service which was great, but the most expensive we had seen during our trip.