Spa pool gym Location Friendly staff

Decor is dated and musty, like an old pub, not a spa resort. Our room was pokey and no view Expensive food and drinks, which has 10% service charge added automatically.

Nothing

Extremely rude and disinterested staff. Not 5 star at all! Photos are deceptive as they only show new additions to the very old hotel. The pool was not blue but murky with a yellow tinge. The spa is also used by locals with membership and a large ugly notice greets you, saying please have your photo taken ( for members of the spa) This is not a relxing spa hotel. Anything but. I didn't bother checking in after seeing reception area and being greeted with ' NO DOGS ALLOWED". Don't list it as 'pet friendly' it is NOT.

The spar and gym room was very good and clean . The evening meal was very nice and the staff was very friendly.

Apartment 228 was surrounded by scaffolding due to work being done on the main building . When the wind picked up the scaffolding planks kept banging against the metal keeping up most of the night. We only went to breakfast one morning and the service was very slow , I could of went and did 50 lengths in the pool came back and still people would of been standing by the hot plate waiting for sausages and bacon . If you are going with your dog in the next couple of weeks ask not to be put in room 228 .

Pool, views central location

no evening meals meaning you had to travel out, the rooms were exceptionally tired and needed refurb. Cleaning could have been better.

Good atmosphere and plenty of space down stairs for food and drink peace place.

Too expensive everything.

Location

Property was extremely dirty, covered in stains, floors were dirty, dead flies and cobwebs everywhere and a horrific smell.

The pool and spa are the highlights. Although can be very busy. Nice views from the outside.

Did opt to have breakfast as the reviews were bad. That seems to mean where were in an outbuildings instead of the main hotel. Room was very dirty, you wouldn't want to sit on the sofa. Towels were also dirty. As staying for 3 nights we were moved inside, but if there was space why not put us there in the first place? Rooms are very tired and really needs some investment. Be weary of bar prices. Some drinks are way more than you expect and they don't tell you the price or show you the card machine meaning you get a nasty surprise when you check your banking app. Staff were patronising and although some staff admitted it was there error the manager refused to do anything about it. I would recommend staying at the dial in Lamphey instead. For the same price room you get breakfast included where we ate and would highly recommend instead.

Nice quiet location away from the road. Spa facilities were great and the staff were polite and helpful

Price of breakfast