The room was really nice. The bed was very comfortable and the bathroom had nice supplies - soaps and vanity box. The view was nice. It was good to have mini bar and a fresh jug of water was provided each morning, I found the staff in restaurant, reception and Bar to be extremely friendly. The housekeeping was super efficient - my room was cleaned each morning when I returned from Breakfast. The television was of excellent quality and had ample supply of channels. The breakfast buffet was superb - very well presented - even Champagne on ice. The cheese, meat, fruit, bread egg and smoked salmon variety was excellent.

I would have liked to have a coffee making facility in room as I missed this.

Really good hotel. The staff is amazing and attentive. The restaurant is really nice also. Lovely pool. We will definitely go back.

I loved everything: The room, The garden outside, The food, everything!!!

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Staff was extremely accommodating, especially Jacob. Very clean. Easy walk to town 20-30 minutes. The #8 bus stops across the street from hotel for transportation into town. Very nice atmosphere. Boutique hotel. Great choices for breakfast buffet. Wonderful restaurant for dinner. Parking underground.

Based on pictures, we thought hotel would be more so in the mountains versus Urban area. Is it a European hotel. So it has a small European size room.

The Magical scenery around the breakfast area/ pool. The amazing staff that will go the extra mile for your comfort and experience.

AC was not cool enough.

garden, pool, breakfast

a sauna for rainy days

Breakfast had a vast variety of food, the room was very clean and very comfortable, the staff was really kind and professional and the location was exactly where I needed to be, with easy access to different parts of the town and the motorway.

nice views - quiet location.

would not turn on air conditioning in warm / humid conditions.

Everyone and everything

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we have stayed here quite a few times and like it very much. There is a secure park for the car. The staff are friendly and helpful. They suggested a trip by bus up the mountain to lovely villages connected by a railway. We were given vouchers for the bus and train and told where to catch the relevant bus which was very close to the hotel. Sadly the restaurant wasn’t open on the night we stayed- we know how good it is!

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The staff of the hotel is very kind and professional. During check-in we received even the card, that permits to have discounts for the visits of the museums and using the public transport. The room was huge with beautiful view on the mountanians. There is a bar, but unfortunately there was not a kettle in the room. Breakfast was good with a big choice of the desserts.

Far from the city center, during the evening not so comfortable to turn without the car (the last bus from the center departs before 9 pm)

Kind staff. Excellent breakfast.

Room quite dated. Uncomfortable beds.

Gym

room

the breakfast is wonderful, and the location is really good.

I couldn’t really set the room temperature to my desires. even with the heating off it was really hot inside (over 23 degrees Celsius). I opened the windows (it was around -5 outside) and it refreshed, but 15 minutes later was hot again. couldn’t sleep very well.

Everything was stellar. If back in Bolzano, will rebook without hesitation. Incredible hotel.

-staff cordial -dinner end breakfast good food.

to be a 4 star hotel my room (106) was very simple and old forniture. not all bulbs in LED yet.. the room is very noisy. I could hear everything from other rooms behind.

The hotel is great looking, I didn't really get to see the garden but it looks fantastic as well for summer time. I was upgraded upon arrival which was a great bonus. The reception staff was exceptionally helpful throughout. I don't normally eat at hotels' own restaurants but made the exception one night and the food was really good. Great breakfast, nice enough gym, great location for hikes.

No complaints. It's 15-20 minute walk to train station / Bolzano city centre so not exactly close but at the same time the location is great for certain hikes.

Guests receive a free bus pass and entrance to the Bolzano archaeological museum.

Charging a table service charge to hotel guests (?); the waiting staff engaged in loud conversations among themselves within earshot of hotel guests.

everything, the location, the property, the staff, the restaurant, everything was wonderful

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Beautiful boutique hotel in great location few minutes away from the center of Bolzano. Surrounded by mountains and vineyards, an ideal spot to relax in the end of the day. The hotel offers a peacful terrace and swimming pool as well which we very much enjoyed of. Friendly staff and wonderful breakfast as well as dinner options at the hotel's restaurant.

Not too many options for vegan at breakfast/restaurant.

beautiful grounds

air conditioning didn’t work well

The air conditioner was quite noisy - only thing