Property has good views

Arranged for early check in with the owner, when I got there at the time, I was told guests were still there.. owner then sent me a message that the lady is cleaning and will be done in 45 mins, got there 2 hours later and she was still cleaning. Got to the apartment eventually and there was no electricity for the first hour, the toilet roll they provided was wet and messed, the bedding was stained.. front desk staff was also rude.. left the apartment after two hours when I found another booking

Nothing

The staff was so unprofessional, the apartment was mediocre, the beds were uncomfortable and the couch was dirty , stinking and uncomfortable. Very uncomfortable to even seat for 30minute. The blankets were dirty smelling urine, i dont know when was that washed

Nothing

There was no privacy

Location of the property made it easy to commute area the area. The reception and staff was welcoming. And they were able to assist with early arrival.

The beds were old and uncomfortable, the bedding sheets did even fit properly because the mattress was tired and shapeless. We did not get access to the wifi on arrival we had call and request only to be connected on day2 late in the afternoon. On the morning of check out the wifi was shut down already when we woke up! Upon check out the refundable deposit was not paid on time when we contacted the host said it may 24 hrs but it took 84hrs after the host made excuses daily for the dealy and only after we complaint to Booking.com was the refund paid. Clearly he had no intention of paying.

Good

The refund process on deposits are absolutely shocking.

Room was big and clean

Room 1106 shower 👎. the drain was blocked.

Nothing

Everything, the place was dirty and smelling. The sheets and linens had stains and were dirty. Poor stuff, poor everything!!! The poolside did not even have chairs nor a gazebo. We had to hold the sliding door in that room because there was wind and the sliding door was breaking and separating from the room.

Nothing

The owner still hasn't paid back my deposit