Location

Rooms are small

Service - lokatie en de rust.

Loistava aamiainen, kiva sijainti joen rannalla lähellä nähtävyyksiä. Pienehkö, mutta toimiva huone. Erittäin ystävällinen henkilökunta ja siisti hotelli.

Posizione vicino ai punti d'interesse ma tranquilla. Struttura pulita e personale eccellente.

I contenitori del bagnoschiuma in plastica andrebbero eliminati

Excelente ubicación, a 150 metros del Ponte Veccio. La habitación tipo suite era muy cómoda y muy bien decorada.

El desayuno es de excelente calidad pero abren demasiado tarde 7,30 para las personas que viajamos por trabajo es muy tarde.

Geräumiges Zimmer, schönes Bad, Wasserkocher mit Tee und Kaffee im Zimmer, Bügeleisen und -brett im Zimmer zum selbst Aufbügeln, hilfsbereites Personal, Parkservice, also kein Problem mit Parken in der vollen Stadt. Lage extrem gut, direkt am Arno und fußläufig zu allen Sehenswürdigkeiten, tolle Bars und Restaurants in der Nähe. Sehr gutes Frühstück mit frischen Kuchen, Pfannkuchen, Ei, Speck, Sandwiches und allem, was man braucht. Für unsere Zwecke - 3 Tage Florenz erleben - das optimale Hotel.

Die Hotelbar war weder am frühen Abend noch nach 22 Uhr auf. Ansonsten alles gut.

Gostei muito do hotel, da localização, do atendimento e do quarto

Near to the center

Very very small room.. need renovation.

A localização é excepcional, muito perto da Ponte Vechio e na frente do Rio Arno. Próximo à restaurantes, a Catedral Santa Maria de Fiori e etc. O espaço na cobertura tem uma vista incrível do Rio e é possível levar seu vinho e curtir. Quarto confortável e banheiro e chuveiro muito bons. Funcionários bem atenciosos.

Como em boa parte da Itália, estacionamento é um problema e tem um custo alto.

Hôtel très bien situé pour visiter la ville à pieds : proche de tous les lieux d’intérêt en quelques minutes. La chambre était très spacieuse, la literie confortable. Le personnel est également accueillant et a l’écoute de toutes les demandes.

La vue de la chambre n’était pas dégagée (cour intérieur avec soufflerie) mais cela n’est qu’un détail.

The localization, is perfect! It's far by 5’ walk from Vecchio Bridge, piazza de la Segnora, etc. The staff was very educated with us, and always had a little surprise at our room after a long day of walking!

I believe the breakfast time would start a little bit early.

Habitaciones muy cómodas y confortables. Excelente atención del personal.

Spacious room, very nice breakfast, friendly staff, great location

Very clean room and very good location

The receptionist in check-in was very rude.. even though the credit card details were given in booking, he acted like he couldn’t believe we were staying in that room, very rudely asked for my card and said that he will take the payment now, which normally is not the case when they have the credit card details in their system. He didn’t even give me a receipt. So never again staying in this hotel..

perfect location and nice, clean modern rooms

the mini bar/coffee was never restocked and for the price we paid for the room I would expect that to happen daily.

They did not clean my room

it definitely did not live up to the other reviews. it was very run down, had an odd layout and we would not stay here again. the staff were polite but we regretted our stay not long after we arrived. shame, the location is great but we did not feel we received value for what we paid compared to what was around us.

Location was amazing!

Price point was higher than we would have liked

Everything was great. Luxurious lounges and rooms. Good view right next to the river. Amazing breakfast!

Spacious room overlooking the river. Well appointed room. Great location. Breakfast is probably the best hotel breakfast we have ever had. Best coffee in Florence.

The staff was wonderful. The hotel was in a great location. Desk staff gave us wonderful recommendations for day trips. They were very helpful.

It was VERY noisy under our window until all hours of the morning. We mentioned it to the desk staff after the first night, but it was worse the next evening. Suggested since they have 24 hour staff they have someone regularly monitor the front of the hotel throughout the night to make sure no groups are loitering outside the hotel making a lot of noise.

lovely clean room, great location.

Rubbish view of offices, staff didn’t seem very helpful or friendly. when a raised a small issue one person mumbled under her breath (quite rudely) to her colleague who spoke to me, told me he word sort it and never did.

the location, the room, breakfast

The rooms were separate from the lobby and facilities. The jacuzzi didn’t work. The entrance to the rooms was not monitored or locked.

Location

Clean , room service bad