Lovely stay, everyone is friendly and helpful, second time staying here. good gluten free options at breakfast, it was a bonus with having car parking facilities. location only 5 mins walk to centre.will definitely be returning again.

The room was warm at night. The room needs better lighting near the long mirror.

Room comfortable - staff very pleasant - breakfast very good - would stay again.

Only problem was on Friday night - a group of young men were staying in the rooms by us (an annexe of 6 rooms) They came in at 2:15am with lots of slammimg doors and phone calls in the corridor- annoying!!

Location was excellent for Raceday at Chester, close proximity to centre.

Breakfast was absolutely terrible. Staff were not very friendly & I don't agree with them not accepting cash.

Perfect location. Clean.

Breakfast wasn’t great.

The staff were extremely helpful We were looked after on our wedding anniversary

The bed was not good, my husband fell out as there was no support from.the mattress

Good parking, friendly cheerful staff. If you want to avoid the uphill walk to main sites on a short stay, the open top bus stops outside this hotel. Excellent breakfast. Be aware no restaurant, but plenty of local places to eat. Evening bar available.

Location was good but there was quite a long hill to walk up to get into the centre. Some staff were very friendly others, shall I say, rather military. Room was good.

As above. Some staff rather military in behaviour. Breakfast OK. Not good for anyone with walking difficulties going into the centre of Chester.

Excellent facilities

Everything was good

Slept well, Breakfast excellent - they just kept replenishing dishes as required. So handy for town centre, walking to excellent tea shop and fudge shop in under 15 minutes. No driving required and car in a safe, free car park on site. Very clean. Helpful staff.

Would have liked 'twin' beds instead of sofa made up. I slept well on it, BUT found it difficult to get in and out due to metal bars from the sofa mechanism which I had to climb over.

Excellent choice

Probably ironing facilities in room

Lovely staff, very clean , great location .

The people were lovely and the food was nice

The beds were very uncomfortable and hard

Near the city centre.

N/A

Clean

Good selection

Great location, close to walk into town.

Unfortunately roadworks going on outside the hotel so it was a tad noisy, not the hotels fault I appreciate.

great location

noisy

Central location, really friendly staff, good value

Small, slightly hard bed. Bathroom could’ve been cleaner and had to ask for extra towel

Excellent location in walking distance from city centre. Clean and spacious room. Ample parking.

Bed was a bit firm for me.

Excellent accommodation in the heart of Chester and easy walking distance of the roman walls. exceptional value for money. Definitely, book again.

Nothing

Great location for city and walking the outer walls great breakfast choice great staff

All Good

Staff were lovely so friendly and breakfast was really good I loved everything about my stay and would highly recommend

Liked everything

Clean and convenient

The usb ports in the wall sockets didn’t work and all the fittings in the shower were loose, so much so that a shower was virtually impossible as the shower head hung limp at the bottom of the bracket which was hanging loose from the wall. The soap dispenser also was hanging off.

Gluten free options at breakfast, great location and clean

Nothing

It’s location

The breakfast was very pot

It was clean and tidy. The staff were both professional and approachable

The breakfast let it down somewhat. Not much choice. The bacon was to salty, the beans were cold, there was little in the way of prepared fruit that is always available in other hotels.

Room was very good with a comfortable bed. Staff were very pleasant and helpful. Breakfast had everything you needed

My only moan is the fact that the plates were cold and not warm so my food went cold quickly other than that very pleased.

we have been here many times the welcome good the breakfast very good room clean and tidy can not fault it getting ready to book again,

Location excellent, staff very helpful and friendly Will be returning