The buffet breakfast was amazing. As well as the service the service was dynamic so friendly and completed our stay we would come back over and over and over again

Excelente café da manhã. Restaurante com vista para o mar

Hotel amazing Facilities amazing Location amazing ‘most’ staff amazing Loved it But……. See below

The management and office staff (sadly) Heinz Prelle (GM) and Kira Farias have ignored all my comms (despite the latter being named as a contact point for in another persons Out Of Office) They have also ignored booking.coms constant attempts to contact them to resolve a matter I raised on the 1st Jan prior to my stay.

A vista é linda, o hotel esta muito bem localizado, com um shopping em frente, solicite quartos com vista para a praia. O atendimento na recepção é muito bom.

Inicialmente fiquei em um apartamento com muito cheiro de cola, já que alguns apartamentos estão sendo reformados, o que não estava descrito na hora da reserva, pedi para me mudarem e fui prontamente atendido. Não tem manobrista, cheguei com carro alugado e tive que estacionar sozinho.

Beautiful views from room of Pacifuc ocean. Location perfect.

Restaurant over the top in cost. Food not worth the cost

Room. Gym. Pool area. Location. Breakfast.

Nothing

las instalaciones

que no nos consideraron el desayuno, nos enviaron al comedor para averiguar y no eran los encargados

La atención del personal fue excelente!. Todos fueron muy amables y estuvieron atentos a mis consultas / requerimientos.

En un par de ocasiones no hubo agua calienta en la ducha

Everything was clean and when needed the staff responded immediately.

I was put in a room that was recently renovated. I have stayed here 4 times and the renovation is a definite downgrade. I would not stay here again unless I got one of the old room with CARPET. The new renovations are cheap and tacky.

La vista al Mar y el servicio de front desk

El desayuno muy variado y siempre disponible todos los productos. La vista de la habitación y del restaurantes, muy lindas. El personal muy atento y de muy buena disposición.

Podrían mejorar (para un público mayor), indicar el funcionamiento de las luces y cortinas.

The bartender was fabulous. We had some issues with my daughter not being taken care at breakfast. But they were very apologetic at the end Great service overall

Location

Very small room, even high price category

The location is invaluable!!

The hotel is under major renovation work and the noise is annoying, no matter which floor you stay at. However, when completed is going to be a stunning place to stay!

Location

Under major renovation work with plenty of noise

Room, view

nothing

I liked the renovations and the shower

how difficult it was to prove that I paid for a sea view room from booking.com

Location

Someone stole money from my hand wallet in my room while I had breakfast. I didn’t report it because I’m too busy to make drama… but each day I must lock everything with key in my suitcase.

Breakfast and the view

nothing

I loved the service and location. Eduardo was amazing and tended to all our needs.

The pool area and bar hours.