They tried to extort me for more cash and when I refused they became rude and tense. I didn't feel safe and decided to pay for and stay in another hotel rather than risk something bad happening here. Hope I can get my money back, but just grateful to be alive today. DON'T STAY HERE!!!

Shower hot water so hot it would burn you, add a little cold water and it healed aching muscles on my way out of Mexico after a week of lots of walking in 100 degree heat Very comfy bed and pillows. The TV had about 300 channels, all kinds of good movies and stuff in both English and Spanish. It's got a pool that is refreshing but only a meter deep end to end. I got the hotel room because I didn't like the bad reviews of the many hostels around the ADO / Centro area. It was quiet, clean, no nonsense, and only a few blocks from the ADO station. Food and drinks all over on the streets.

Front desk failed to give me a wake-up call as requested.

Location is really good. Sure, it’s not the beachfront but relatively close to it (being in the very heart of Cancun)

Air conditioning isn’t a hi tech.

Location

spacious rooms, we even had two separate big beds, great location by the ADO terminal

wifi didn‘t work in rooms

Beds comfort, room space, room cleanness

Rigid check-in time

Close to Downtown!

Very loud at night! They where other guest partying during the night (local mexicans), the staff was actively tolerating it but didn’t do anything about it, even they new this problem they didn’t do anything the following nights. One guy from the reception was coming asking me what my problem is at 2am at night when i was asking politely to turn down the music and stop playing guitars, in a room full of 15 people. They didn’t apologize for the inconvenience or said anything about. The Wi-fi is not working proberly, that’s why everyone is sitting in the reception area because it is working there(maybe because the staff can be in their phone all day long) So if you want a place without wi-fi on your room and a place without sleeping at night this will be perfect!!

Good location close to buses, bars, restaurants and shops in central Cancun. Large and very comfortable bed. The room is spacious and pleasant, very clean, with real plants and daylight.

It's the kind of hotel that promises comfort, but a few small details end up spoiling the experience. One: central AC kept our room freezing day and night, and staff's answer when we asked them for help was "we can't do anything". There is a fridge and a microwave in the room, but nothing else - no plates, glasses or mugs or a coffee maker, and the hotel bar and restaurant were closed. WiFi worked in the lobby but not in the room on the second floor. No drinking water provided. Overall would not have stayed longer than one or two nights, it doesn't seem like the owners or management care about the comfort or their guests that much.

The hotel is a good 2 star anywhere else. The building has probably been updated in the last 20 years, but normal Mexican standards. It's a decent, basic downtown hotel an excellent value for pricing.

The lobby is a bit of a mishmash. older couches and poor layout. They would do better to clear everything, make sure everything sparkles, and leave only a few select chairs and tables and/or plants.

The location is great. There's an ADO station a few hundred metres away. You'll also find a local bus stop right outside the hotel and supermarket, restaurants are nearby. Room cleaning was done everyday. Would recommend.

Execlente parking area

Clean, centrally located.

Extremely poor internet connection. Could not work online from there. Hotel used excuse was internet provider. However visited several friends in the area and had excellent internet. Need to update their system. Don’t stay there unless you bring a hotspot if you need connectivity.

Staff was awesome...location was close enough to the hub bub but far enough away...very quiet...Loved the little office space and the beds were very comfy...great wifi and pool area. Lot's of great food and shopping within easy walking distance... safe area.

Well it is what it is, but, i had standard double, and the bathrooms were a lil tight between toilet and shower...other than that I really had no complaints.

No hot water,no working toilet washout

great price in downtown Cancun, very close to bus station. rooms where very clean. staff was friendly.

building is old, room had old furniture, bathroom had bad smell (not because it wasn't clean, the kind of smell that comes from pipes). I found it very noisy (lots of people walking in the hallways, but no music or anything like that)