L’emplacement quoique beaucoup de logements sont dans l’hyper centre Donc rien d’exceptionnel

L’accueil / le lieu/ froid pas décoré - un bureau! Vue sur rien! Les photos sont trompeuses ! Pas de terrasse- pas de vue- pas de services ! Un vrai regret

The location is perfect - right on Piazza della Signoria. Window opens to the Piazza, but once closed, room was soundproof. Room was clean and unique. Comfortable bed. Lift to help with luggage. Florence is a very walkable city and this hotel was perfectly situated. We came to Florence after a long day of travel and we really appreciated the friendly welcome from the staff.

For our purposes, there was nothing we did not like. For those with step issues, even with the lift, you will have a few steps to climb and our room had a few steps to get to the bathroom from the bedroom area. We liked the uniqueness of the room.

La terrasse offre une expérience exceptionnelle et indescriptible sur ce lieu d'histoire. Les prestations de l'appartement sont également à la hauteur. Spacieux, bien équipé, décoré avec soin. Le personnel d'accueil est très attentionné et fourni de très bons conseils. Il y a la possibilité de laisser les bagages en securité avant check-in et après check-out. C'était parfait !

Great location, right on Piazza della Signoria which puts you within walking distance to many of Florence’s attractions. Very welcoming and helpful staff.

Decor was ok without being completely up to date. The sofa bed was effectively right at the door to the apartment and facing the kitchenette, so one of the three of us travelling didn’t get much privacy. Would have been ideal to have a washing machine, but there is a laundry close by.

incomoda la cama

Location was great!! Close to all of the major tourist sights in Florence such as the Uffizi, Duomo, Ponte Vecchio, Accademia, Pitti Palace, etc. also lots of restaurant options nearby.

We were on the 6th floor. The elevator was tiny and only went to the 5th floor. Difficult or impossible for someone older or disabled such as my wife and I. Hotel staff offered no help with luggage. One of the bathrooms in the room was basically a phone booth crammed with a sink, shower and stool. Not much room for a person.

This was an excellent location! Right in the middle of a beautiful, although busy, Piazza. Close to many great restaurants and attractions! The staff was also super helpful and courteous. Nice room, nice big bed and big shower!

The only thing I would suggest is that it’s hard to find when you first arrive. There’s a very small placard by the door of the unit. It’s easy to miss if you don’t know where to look. 

Fantastic location, great atmosphere and comfortable accommodation.

llocation、even thoogh aparttmment hhootteell theyy proovviidded bed makiing

tthe lift

Location is perfect. Apartment was quiet. Air con worked well. 2 bathrooms for a family.

All was good

Everything. Fantastic location.

A pancake turner in kitchen would be good. Would be nice to provide salt.

Loved it

Stairs

The bed was giant! I loved it. Nice and quiet even though it’s in a busy area. Staff were very helpful. Very large apartment.

Some things were a bit dated or damaged. For instance the shower handle was damaged, paint was peeling on the ceiling in the shower.

Location was excellent and the apartment was well appointed with large fridge. it was great to have quality wine glasses to drink from

it would have been nice to have a Nespresso machine and Toaster in the kitchen.

From the front desk staff right through every amenity provided, this hotel surpassed our expectations. The front desk staff was so friendly and accommodating, and the room itself was lovely. The elevator really helped, as my father has mobility issues, and even though we were in a busy square (which was a plus, since it was a super short walk to the Uffizi Gallery), we hardly heard any street noise.

Location in proximity to everything was great! This made starting our day easy so we could get out and see the sights. The property has nearby restaurants that are fantastic. Great food and atmosphere!

excellent location and hotel decor was beautiful

thin walls can be very loud

Location, cleanliness, comfort

Nothing!

A magical experience--with a view that was unbelievable! Could not have asked for more or imagined having such wonderful accommodation in a magical city. The facilities were great and the hosts/staff were incredibly helpful. HIGHLY recommend!!

Location was brilliant. Central to the whole of Florence in the Piazza Signoria square. You can walk to everything in the city from here both side of the river. View was excellent of the area from the windows, no balcony to most of the rooms(as per promotion picture/images giving a difference impression) but was not a problems as this was expected. Room was basic. Our advice would be to pre-book in advance all the attractions you wish to visit, very long queues to all we went to but managed to skip most by doing this. Earlier in the day the better.

Rooms were expensive for what you got, so was disappointed. Due to location there was noise in the early hours, but not too bad at the time of year we went, with it being cold. Room was basic with a small kitchenette area with really nothing in it. Would be difficult to cook a full dinner if preferring to stay in. Lack of tea and coffee in the room, having to ask for more as there were no replacements once we had our first cup. Shower could have had a make over as it looked tired and the floor had uncomfortable tiles down.

Price was great. Location was perfect, everything was within a 10-15 min walk including groceries and tourist destinations. Very spacious and clean. Liked the view of the square. Kitchen was very useful (there is no oven though). Staff were extremely helpful, professional and friendly, they make sure everything is prepared for you beforehand, are always available on the booking.com chat space and they also helped with easy taxi access. I did think I was booking a full blown hotel though XD It was more of an apartment with hotel services, the only things they didn’t offer that hotels do are in-room dining and a 24 hour desk. However, they are open from 9-5 and do inform you about the self-services available. I noticed most of the hotels in Florence are like that and it was as comfortable as a hotel to me.

Walking distance to all major attractions, restaurants, gelato, panni and such all right there.

Nothing at all. The staff were welcoming, the rooms are airy and warm. The kitchen area is tight. But really, as a first trip to Europe. I was very satisfied.

perfect location, great value, friendly and helpful staff on hand, conveniences of an apartment.

It was all great.