cleanliness

no stores or restaurants close poor transportation, taxis so expensive.

We used it as a base for a couple of nights so we could easily get to a dock nearby.

The advert is deceitful. The room is not part of the hotel but privately let by the owner. You need to pay a daily extra to use the hotel facilities and get food. The room had nice front of sea views and a small balcony, but did not have direct access to the beach. KItchen, bathroom fittings and furniture are old and dirty and some are broken. The bed, while spacious, smelled of sweat. Overall, the room gave us a base which is what we needed, but we do not feel it was worth the money.

no window, noisy

The 1st floor apartment was right on the beach within the All Ritmo complex and had fabulous views. Salvador was an excellent host and provided us with plenty of beach towels. The apartment was cleaned twice in our week's stay, and the kitchen area was well equipped. We will definitely return to this apartment again.

The only issue, was a problem with the bathroom door to the loo, getting stuck shut. Could have done with a juice blender. Apart from that, perfect.

Loved the unobstructed view of the Caribbean Sea from the suite and sitting on the balcony overlooking the beach. Several palapas and loungers on the beach and no vendors asking you to buy their merchandise. Comfortable king size bed, full size fridge with frost free freezer, good sized TV with Netflix, YouTube and many channels. Lovely pool. Easy access to taxis or collectivos, good seafood restaurants close by. But what we liked most was the hospitality of our host.

Didn’t like that we couldn’t stay longer.

the beachfront was long and beautiful and all staff members exceptionally nice and helpful. a lot of English is spoken here. the suite is part of the all ritmo resort and water park and this is important to remember. we bought the hotels all inclusive package which I felt was a very good value, but there is really no place else to go without taking a bus, car or taxi.

the hotel was all inclusive as I said but there is no mini bar in the room an we had “ maid “ services only once which was fine but they didn’t leave bottled water or clean towels for the pool the second time. I assume it was an oversight as the host Salvador seemed quite a nice and honest fellow.

the views

too many things

La hermosa vista al mar

Amazing location, right on the beach. You can buy the all inclusive at the hotel for £32 approx each. We only stayed 2 nights but tbh that was enough for us. We are not a massive fan of all inclusive food etc but it was a nice treat post 24 hours of travelling. Great beach and pool. TV with netflix if you want to watch a film in the evening or something.

The apartment is quite outdated and needs a fresh lick of paint and things repairing like the kitchen etc. The bed is very comfy with great pillows but yes everything looks a bit tired. But for the location it's fine.

There was nothing to like about this property.

The place was not clean, the bathroom was in a very bad condition, that place needs a make over soon!! Shower had mold and the bathroom sink as well. Probably the worst place that I ever stayed in. I don't know where they got the "good" reviews that they advertise, but they are not true at all.

The whole det up and tje beach just in front

A bit difficult to find the place

It was right on the beach. You can buy the meal package, at the resort, for the day. it’s close to the ferries, to Isla Mujeres.

Since we rented owner direct, we sent him a message, saying that we would arrive at the airport at 3:30. We arrived at the resort before 5:00. Our host was nowhere to be found, and he had his phone turned off. The hotel staff helped us, by contacting him. We finally got into the room around 7:00. The “suite” is nothing more than a run down hotel room. It needs to be gutted, and remodeled. The place is dirty, and falling apart. (I should have taken pictures). The bed linens smelled like sweaty butt, as did the pillows. no blankets. I recommend this resort, but not this room.

The view is amazing 😍 love it Stuff and food is great 👍 The owner Salvador great person and always respond to any cuestion AC works great Great work! for the stuff cleaning the sand at the beach WiFi works ok Tv Netflix and Skype as a bonus for movie night after a exhausted day on the beach

The room is out off date it needs a bit of work paint and fresh look Is hole in the counter top of the kitchen Some crack in the wall and shower water do not drain as quick as should be

Fantastic view and direct access to the beach. Towels, hot water and internet is there, what else do you need =)

We personally liked everything.

The owner of the place is such a nice person! Thank you thank you and thank you for being that kind and professional! The view from the balcony is amazing ❤️ I stayed there for 5 days and I felt like home.

Salvador is a really nice person, he was replying on time every time I needed something. The Room was spacious, It has refrigerator, stove and everything you need to cook. The sunrise is the best, I loved it, just a few steps away to the beach.

The location is a little far from the hotel zone and if it's too late there's no buses to get to the hotel just taxis.

Everything

Right on the beach! The owner was nice and willing to help with everything.

Far from the center. Not the cleanest place.

the stuff was absolutely professional and friendly

could not swim in the sea because of the sea grass

Space, beach

Slow internet, not clear information about the property

The flat is located inside the hotel complex and has a phenomenal view from the balcony. The beach is right in front of the flat and if you want to, you can use the hotel facilities like the pool too. The host was super friendly and helpful with everything! We had a fantastic stay here.

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Nice beach location, swim up bar. Great price with great aminities offered.

The unit was dated, beds were hard and not comfortable. Good place to sleep and eat, best suited for someone who will mostly be out of the room.

The best host ever, he is always ready to help you with any information you need. The location is quite and spectacular view.For couples it's ideal and not only if you want to stay far from the city noise.

Everything was perfect. The price quality ratio was as expected

Located right at the beach!! Great view!!!

It is a little worn out. Charge of $5 for extra towels and $9 for each daily cleannig.

Very reasonable and host was very friendly!

The bathroom was subpar, they need to do a renovation. There was leak when taking a bath, water all over the floor and tiny ants all around the shower. The entire bathroom needs to be remodeled. No drinking water was provided to guests on arrival, we had to buy our own water.

everything about this location was fabulous but as per usual i find the mexican beds a little too hard for me

nothing