El hotel muy bonito, pero sin WiFi activo en las habitaciones lo hace muy incómodo para los que trabajamos todo el tiempo. Solo en la recepción.

Booking nos engañó ya que nosotros buscamos hoteles en Cuetzalan y nos vendieron este sin saber que estaba en otra ciudad y a 45 minutos en taxi. Sin posibilidad de cancelar porque estaba ya pagado. Los engaños a mi me molestan.

Jonotla es espectacular!! grata sorpresa

The scenery was amazing

There was a strong odor my clothes smelled like it when I got home it was like the smell after you spray for bugs but it was to strong, we got moved because the first room we got when the rain started it was also raining inside the room too and clothes got wet they moved us to an other room they were really nice but the new room had the strong odor also hot water was an issue I had to call twice for them to fix it

Staff was very friendly, Heraldo is so welcoming, the place is beautiful, the exterior jacuzi also, did not have time to use it but next time i will do, food also was very good, love the architecture.

it is a very humid town, so be prepared to deal with that, the fog covers everything for me is a good point but for some of my companions was a struggle because they could smell it in the room and in the cloth of the bed.