Location is great, staff is very helpful, the room was spacious with plenty of light and great modern bathroom and spotless clean! Although it's a 4 flight of stairs, there was a luggage "elevator".

The mattress in the bed was very old and left us with backpain. Internet connection was weak and the fridge was unfortunately not working.

The room was nice and clean. The waitress that served the breakfast was very sweet!

Wifi barely worked.

spacious room

denial of giving breakfast even after paying for same. In breakfast only one pastry and coffee. water accumulation during shower. lights were malfunctioning. No lift. owner doesn’t speak English and she denied of taking calls because of same.

Well equiped appartment

If it was on the first floor

the location good value for money overall it seemed clean responsiveness when I had a query air conditioning working really well spacious

- really horrible mattress collapsing under me by myself - literally there was a hole I fell into when I lied down and my back hurt from it - no shelves in the bathroom to put stuff - the fridge froze everything and it was impossible to adjust the temperature. as a result, all the fruit I got went off and I couldn’t eat some stuff when I wanted to - being nudged to pay the tourist tax for three days in a row - there is no law that requires this payment in advance and there was no information that that was required prior to booking. i had to explain that myself - no kettle in the room and not a great coffee machine in the hallway (very noisy, and only two pods provided for a 5 day stay in a 2-person booking, very little coffee coming out, took long to make it) - the flat is on the 4th or 5th floor and the stairs are a killer. I’m fit and run 15km twice a week, so I could just about manage, but I can’t see how someone not as fit could enjoy it - no whole body mirror. plenty of mirrors in the hallway but there are cameras there so not idea (and no one tells you that!) - no manual how to use the coffee machine (Anna did explain it on arrival), aircon, how to get to places around etc.

Very bad location.

No parking area No elevator- 4 floor

The staff was really welcoming.

It's a forth floor without lift.

Nice room, spacious,

a lot of stairs to climb breakfast was just a small coffee and one sweet pastry.

Good location and size of the room.

Too many stairs.

I liked nothing. They didn't even show up at the check in, I needed to talk to them. The owner speaks 0 English, nothing, but it took her 15 minutes on the phone to tell me I should call her daughter, but she told me that I was Francesca from Portugal... It was a bad joke in the evening. No elevator!!! 4th floor. They only mention this in the small letter part. and steps are huge and steep. So it's not just bad for the elderly... No. Way. We only stayed one night instead of 4 but they even charged a fee for storing the bag although we had 3 more nights. Fair business.

I liked nothing. They didn't even show up at the check in, I needed to talk to them. The owner speaks 0 English, nothing, but it took her 15 minutes on the phone to tell me I should call her daughter, but she told me that I was Francesca from Portugal... It was a bad joke in the evening. No elevator!!! 4th floor. They only mention this in the small letter part. and steps are huge and steep. So it's not just bad for the elderly... No. Way. We only stayed one night instead of 4 but they even charged a fee for storing the bag although we had 3 more nights. Fair business.

Location is excellent and staff is friendly.

Absence of an elevator that is not clearly emphasized in the property description is a huge issue. If we were aware of this problem, we would have not booked this property as climbing the fourth floor on a very steep and poorly lit staircase is both hazardous and taxing for people of our age.

the amount of space you get for the price

it was hard to find the place, we were walking up and down the street and we only found it cause somone was waiting for us outside Wich we didn’t know about

the location is exceptional! the hostess is really kind!

single bed was quite uncomfortable :(

Clean and comfortable

No elevator, air conditioning to the top floor was not sufficient

A room in the historic part of the city is a complete hit for those who like city crowds. Spacious enough, interior pleasant

Breakfast is monotonous and exclusively sweet, and in the facility where it was served, there were also savory pastries ... The bed is very uncomfortable, deformed in the middle. To tour Naples, we needed a good rest ...

Great location.

Daily, and especially late night workout on stairs!

location and breakfast option

noises from neighbors living in next room / you can hear each other like living together… smells from bathroom that you can feel as well in room, missing notification about apartment being on 5th floor - quite hard for older people or with kids…

Hosts were lovely, apartment modern and clean

The location. It is really close to Via Tribunali and the metro station.

The room is in an old building with no elevator. Located on the 4th floor with high stairs, coming back at nihht was a nightmere. The 5 year old child had difficulty in going up and I could not carry her. Usually, we left in the morning and came back at night so that we do not have to climb those awful staris.

The room decoration was pretty good.

Too many stairs.

The host was very friendly and helpful and we got our room much earlier than we were supposed to. The room was clean, no street noise.

The building has very thin inside walls so you can hear pretty much everything that is going on in next rooms and the small lobby. We only saw the host once or twice during our stay so there's no one to turn to in case you need taxi or help with suitcase. The hotel is situated on the 4th floor, no elevator and the stairs are long, so it was quite difficult to get the suitcase back to the groundfloor.

The location was perfect , at the beautiful and central Via Duomo and we could explore the historic cente on foot The room was big and comfortable, with nice view of an old church. The small cafe right under the apartments was ideal for our breakfast. The host was helpful and directly answering

The rooms don't have soun insulation. Although the room was really clean at first, when they change our linen they didn't clean, they just tidy up

the location was ideal, historical center. Safe environment and quiet. The room was very big. Mrs Ornella was always available and the staff polite.

an elevator would have been appreciated but for youngsters it is not a big deal climbing up 4 stories

The owner was very helpful. Our flight was dalayed and we arrived at Naples late in the night and although it was way past the check-in time, she found a solution so that we wouldn't stay on the streets. Clean and comfortable place, very nice location.

The day of the check-out someone from the staff entered our room without knocking, while we were still there.

Location, conditions and hospitality