The location! Just a few blocks from the center of Tlaxcala with restaurants and the park. The appearance and ambiance...quiet, clean, colonial decor. The room staff were very friendly and attentive. Very good WiFi too.

No restaurant on the premises. It would have been really nice to have coffee and pastry service in the morning before having to go out look for breakfast! The hot water in the shower was iffy...if you sleep in late there is very little hot water...this happened twice to me.

The location is good. It's only about 2-3 blocks from the central square. The rooms are very nice. The rooftop veranda is excellent for lounging and even smoking. The service and cleanliness was excellent. The price was a real bargain. I found this hotel to be better than the now defunct centrally located hotel in the main plaza of Tlaxcala. I will definitely go back to this hotel. The WiFi service was great. We were able to stream major league baseball games from the veranda.

There wasn't always hot water. Once we told the staff, they worked on it right away. This happened more than once. The TV only has one channel and we couldn't plug our laptop into the box with an hdmi so we streamed shows through WiFi.

Nothing fancy but good location. A short walk to center. Nice staff. Parking. King room was huge. Great value.

Noise from street made it a little hard to sleep. Bathroom had a bit of a bad smell.

Perfect location, quiet, spacious room with excellent beds, lovely gardens. Attentive service and a decent breakfast. Off-street parking is included.

Bathroom a little stinky but not unlike anywhere else.