Una stanza talmente piccola che abbiamo dovuto mettere le valigie a terra Struttura sporca e con personale scortese e poco attento alle Esigenze del cliente

central location, several shops, cafes and restaurants nearby. only 10 minute walk to the Grotto. room overlooked the river. All staff at the hotel were very helpful and friendly.

Lack of facilities, we had to request cups , crockery and cutlery. Carpet worn and stained, needs replacing.

Friendy Staff

Air conditioning didnt work, it was very warm in the room,

Very central and close to Grotto.

Wifi needs to be upgraded

Location, pleasant and helpful staff, value for money

Nothing

very friendly and accommodating receptionist

all is good

The receptionist was very kind and helpful

close to the Grotto

the property was not clean bathroom was dirty had mould

Location and the view from the balcony. We were allowed to check in early. Also have the option to cook and there’s also a microwave inside the room.

I didn’t get the balcony this time. A bit more attention to cleaning the toilet/bathroom

Close to the church and all the nearby shops

WiFi could’ve been faster

We like the efficiency of the very pleasant reception staff. We were very pleased with the way they changed our room for us.

The room we were originally given No. 307 was not up to standard, ie: The Shower in bathroom was not working, soap dispenser had been broken and left on side of basin, bathroom door handle very loose couldn' t shut or lock door, the coat hooks were gone just holes in wall, Refrigerator very noisy especially at night, mattress was very uncomfortable.

I have stayed here many times, ideal location, brilliant staff and facilities

excellent location and staff

Wi-Fi didn’t work. was an open network. good cleaning however the floor, with carpet, was not in proper condition, probably due to too much use without proper cleaning

the location and facilities

nil