I have never set foot in the hotel. I don't know how it is the hotel. I booked on April 24, for the apartment, lemon cottage Lemon Cottage, Nassau - the same day I receive the booking confirmation. 2) on 25 and 26 April, I receive the email that my booking is at risk as the card has been refused, 3) on April 27th, i don't know how, you withdraw my entire amount planned for the stay: $ 1502.68. The problem that in the meantime I had booked another apartment and they too had done the trick of taking all the money from the beginning, but the difference is that the card was accepted immediately. I was calm that by now those of the lemon cottage could no longer do it. 4) Again on April 27th I write directly lemon cottage managers, asking for a refund, at least partial and you reply that they have followed the BOOKING.COM guidelines and that they can keep the entire amount even if I don't I will stay more in the apartment and i cancel it. 5) On the morning of the 28th, more than 48 hours before the reservation scheduled for April 30th starting at 3pm, I wrote to booking to cancel the reservation at the lemon cottage but you reply in a negative way. Finally on the 30th I received a welcome email from you as if they had not received the cancellation from the booking.

the property was clean, quiet, and cozy.

needs to be an upgrade to the bath towels and maybe bed linen.

No breakfast at all but it doesn’t matter to me

We approached Christmas time but no decorating for Christmas to make the place spark

It was away from everything and beach is right outside the house.

It was hard to get rides unless you call a taxi which is very expensive

The colours

There were no draws to put my clothes. Also the stay was to short.