Friendly crew plus good location (away from the noisy main road).

excellent location, very close to all the best hawker food.

parking was a bit limited. there should be lines drawn so that the guests can park their cars properly.

Location is great. Staff are dedicated, friendly and professional. They helped me solve door lock issue even after midnight. Note that the service desk isn't 24 hours so the staff was on call at home.

Cleanliness especially the bedsheets and blanket have stains. We only noticed it the next day since we were very tired and feel asleep immediately after a shower The door lock also is a bit wonky. They have us 2 key cards but only 1 can unlock the door at any 1 time. When we fixed the unusable card, it can unlock but the other (previously usable one) can't be used anymore.

very stylishly designed, furnished and comfortable. great artwork and furnishings in reception area

My husband and I loved the colonial vibes of this place. Shower was spacious and had great water pressure. Bed was also super comfy. Would visit again.

Not all rooms had windows, and we got one that didn't. No complaints otherwise.

Location is the strongest selling point. However, we didn’t think it was value for money, as the rooms aren’t big, and price was more than RM1,700 for 4pax over 2 nights.

Floors in both rooms we booked were dusty, and still was even after we asked the staff to vacuum it (it wasn’t thorough, just a shoddy job as we had already checked into the room only to realize floors were dirty). Layout of the room we stayed at was not practical at all, as we had 4 pax and got the connecting rooms. Once the connecting door to adjourning rooms are open, you can’t access the cupboard door behind, and vice versa. It sort of blocks the entrance to the toilet too. Lighting of room is not well-lit either. Staff aren’t too well-trained to provide good hospitality, but no major issues there as we just made do with our room.

easy to find and parking available at hotel without worried about safety

nope

a very nice owner who gives useful recommendations. great design is the hotel. great located to visit George Town, just at the edge of the of the old part

although the generell experience was good, there are some points which disturb us: the bed sheets were dirty. the floor, especially underneath the bed, was dusty. the rooms do not get dark, as there is led light inside bathroom which goes directly into the bed room and cannot taken off. room has no windows. rooms already looked at bit worn down.

Staff: the boss Bill is friendly. Wifi: good. Location: close to downtown and walking distance to many attractions.

- Room was too small. Didn't expect the room to be that small for the price we paid. Though we've expected that the price went up during holidays, it's still a bit disappointed. And below are the real issues: - Cleaniness is a big problem. We saw bugs on the bed...This is unacceptable. (as shown) - There were holes on the duvet...I have been traveling for many years. I've been to B&B, Motel, family-owned stay... I have NEVER seen holes on the duvet. (as shown) - The hot water supply was not stable. Sometime it's super hot, and sometime it's just lurk warm. Having stable hot water supply is the BASIC requirement for a hotel/stay right? For the ratings & stars, I had high expectation, but nothing met my expectation. Overall, we were sorry but we didn't enjoy the stay at all.

Convenient location, walkable to main area and easily accessible to food. Comfortable bed, spacious room. Very nicely decorated common areas, with greenery and sunlight, although we didn't spend any time there at all.

SERVICE - non-existent from the owners of the property. The hired staff fared so much better. We arrived very early, around 10am. The lady at the counter barely looked at us, no smile, no greeting, no welcome. Just said - your room is not ready, and proceeded to busy herself with her own matters. The worse customer service I've ever encountered. On the last day of check out, we placed our luggages at the hotel and went out, planning to clear the remaining bill when we returned to take a cab to the airport. Another guy, most likely a co-owner of the hotel, texted me when we were out very rudely demanding that we pay the balance, as though we were trying to cheat them. Excuse me, my luggage is still at your hotel, couldn't you have waited till we got back before clarifying with us on the bill? Did you have to call and text and whatsapp to say that I did not pay the bill?? And when I replied to say, we will pay when we come back to pick up the luggage, is that ok?, he simply replied "Ok pls". Ridiculous and non-existent hospitality. Walls are thin too, so we can here activity outside our rooms in the night. We were just too tired thankfully, so we managed to fall asleep.

The lobby & common areas design was very pleasing to the eye and instagrammable, the room was very comfy, receptionist were very friendly, parking spot is available in this congested city, walkable to various attractions, very satisfied with the stay

Location

poor sound insulation

Too noisy

Very friendly and helpful Boss All kinds of food within walking distance

With a window would be perfect for me

the staff and the owner were very nice and very helpful. All the basic facilities were there, including filtered drinking water and snacks. Very big and comfortable bed. The location was nice, quiet street and close to the city center. Hotel design was very nice and cozy.

We were surprised to find out there was no window in the room, even though it was not mentioned in booking. There was a curtain in the room but no window behind it. Overall everything was clean, except after 2 days they changed our bedsheet and the new one had stains. Also there was a bad (sewage) smell in the toilet.

We had a wonderful stay especially due to the owner of the hotel, who gave us so many special tips! Definitely recommend this place in George Town!