It's just by the road

There was basically no power socket in the room we stayed. We have to use the socket for the fridge to charge our phones. The internet facilities were very poor. Additionally, we booked a deluxe double room, but the room was so small. The same breakfast was served for the three days we stayed there. The checkout time, as indicated, was 10 am. We asked if we could checkout at 11am, and the lady at the reception, Angela, charged us an additional 100,000 Uganda Shillings if we wanted an hour late checkout. We were also exploited with the pricing between the hotel rate and what booking dot com was charging us, additional USD20 equivalent per day. Guests from outside the country should avoid Tristar Hotel due to the poor facilities and low value for money.

Location fine, close to our friends.

Noise from Street outside.

Very noisy location. Breakfasts were well staffed but unimpressive

The noise

How the guy who cleaned my room, was always on time and sheets where fresh

Reception staff was not friendly, they seems not to be expecting me, not sure about what a requited a simple fan nor air conditioner, food was awful, breakfast wasn't what was promised , all what I asked for seemed not to be there had to settle for what was there