Great apartament in a very good location. Very close to the metro station and lots of shops and restaurants near by! Vicenzo is a great host! We will come back for sure the next time in London!

Nothing! Everything was great!

Location was great, responsive host.

This is not a five star property. It’s very worn and dated, no hair dryer, one towel per person for three days, apartment was very cold without a way to increase the heat, laminate floor boards were peeling up, tiny showers, weak internet that needed to constantly be reset. I wouldn’t plan to make any meals here-the stove is quite old. Just needs an absolute make over to become a nice property bc it’s not at all where it should be for the price.

great location. great host.

Pros: The location was AMAZING!!! We were a very short walk from the High Street Kensington tube station. The flat was comfortably furnished and worked great for our party of 5. Each bedroom had it's own bathroom, which was really nice. Our teen daughter slept on the couch in the living room and said it was good. Having a washer/dryer in the flat was a nice bonus. The temperature was easy to control with the thermostat, so it was nice to come home to a warm apartment. The little patio looked very inviting, but it was too cold for us to go out and use it. The neighborhood was quiet and we felt very safe and comfortable there.

Cons: The beds were not as comfortable as we hoped. I think that a foam mattress topper on each one and some upgraded pillows would make a big difference. The shower stall in the back bedroom is TINY. (This can't be changed due to the layout of the property, but it's very small) FYI - there is an EXTREMELY steep set of stairs going down to the flat. Be aware that they can be tricky. If you are going to be out after dark, leave the porch light on to help navigate the stairs. Also, the upstairs neighbors are a little loud, but not too bad, and they weren't up terribly late most nights.

Host was great at communicating and he soon sorted the cleaning of the bathroom the day after arriving.

There was no way we could have expressed our unhappiness of the apartment during our stay as it would have put us in a very awkward and vulnerable situation. Its not the same as staying in a hotel where you are able to go to the reception speak to them and they can assist or more you to a different room. The photos of the apartment are very misleading and lead you to believe the apartment is much more stylish that it actually is. The trip to London was a belated trip for my mums 60th birthday and I advised about this at time of booking plus in other communications. I would have thought a small note or a token gesture would have been put in the apartment to wish my mum a happy birthday. For the money people pay to stay at this apartment I feel the welcome pack should include more than what is offered.

Being near the high Street and the Thai restaurant

The bathrooms but understand there being sorted

Fabulous location , nicely furnished and lovely welcoming touches like coffee and biscuits. Hosts were exceptional - great communication and very accommodating. Fabulous having 2 bathrooms with showers. Lovely little outdoor patio if you like fresh air Super handy to trains, buses , shopping and restaurants at High St Kensington

Access to the property is via steps down to basement fiat which is tricky if you have any large suitcases. The property doesn’t get a lot if natural light so can seem little dark but can be lit to brighten it up.

Fantastic stay in the Elegant Kensington Apartment. Absolutely spotless, very comfortable, and excellent location. Multiple cafes, restaurants and high street shops within short walking distance. Tube line only 3 minute walk away. Vincenzo couldn’t have been nicer and very helpful during our stay. 5 stars 😃

Only minor comment to highlight there is a small stairway to walk down in order to access the apartment. By no means did this have any impact on the excellent trip, this is more an information.

The property is conveniently located to the Tube (High Street Kensington), several pubs and restaurants, food and department stores. The neighborhood was quiet. We felt safe and secure at all times. The price for 2 couples was very reasonable.

We booked this "flat" to address a concern of one guest about stairs. While the "flat" is on one floor, that floor is 12 steps down from the sidewalk. The stairs twist 90 deg. which made it difficult for our friend, who with some difficulty was able to get up and down. There was dampness that could be easily resolved with a dehumidifier and some mold in the shower that could easily be fixed.

Location was fantastic. Very easy check in. We were able to drop our luggage off early and come back for full check in later which was very helpful given that our flight arrived in the morning. The host responded very quickly to queries. Flat was clean.

Description of unit says it is located on the ground floor - it is in fact a basement flat which was disappointing. There was only one dry bath towel on check in with 2 damp ones hanging up in the cupboard and no iron. However on notifying the host he did send more towels over and an iron the next day. Household rubbish bags were piled up against the railing out side the living area window and so that is what we looked out onto.

Spacious apartment in Kensington, close to Underground and buses. With all facilities needed.

Sofa bed was in the form of sheets for on the sofa.

Th location of the apartment is good. Close to the Underground and very quiet.

everything

nothing.

For the proms this was an ideal location and we enjoyed our stay in the apartment with outside space to relax and eat. Would like to use it again when staying in London

No issues

Accomodation itself is located very closely to the metro and is in an amazing location close to both Hyde Park & Holland Park. Vincenzo is also a good host; when we mentioned there was a problem in the bathroom, he was quick to respond and got the issue fixed quickly.

Spacious light airy London basement flat. Vincenzo the manager was prompt and friendly in all communications. Central to shopping, entertainment, parks and museums.

There was a problem with the shower in one bedroom. We notified the manager and he responded promptly however.

great location, we felt very safe and so handy for the Tube, bars, restaurants etc on High Street Kensington. The property itself was very comfortable and had everything we needed. the Host was on hand if we needed them.

there was nothing to not like…. the stairs getting into the property are steep which is typical of a basement flat, but this was clear at the time of booking. I would just say if anyone struggles with stairs it might not be the right property for you.

Had a kitchen with all the accessories. Perfect to grab food around the area and bring back to the house to eat. Super comfortable bed and large room. Great for a weekend getaway.

Super nice, comfy, clean and well appointed apartment that made you feel like you're living in Kensington. It is easy to access and just far enough from the hustle bustle of High Street Kensington to be quiet but near enough for convenience. High Street Kensington Underground Station and Hyde Park and Hyde Park is very near, nice for a morning stroll. Supermarkets and shops are literally next door. Around the corner, there is a nice selection of restaurants on small pedestrian street that make you feel you are in a village within the metropolis. Vincenzo is very welcoming and helpful with direction and airport transfer.

Nothing

Location is phenomenal. 2 minutes away from High Street Kensington station and 10 minutes from Hide Park and the Royal Albert Hall. The decor is also welcoming, fresh and attentive. Vincenzo and Claudia are great hosts! We will be back!