nothing

terrible facilities with no hot water, owner also not returning out £100 deposit as he said we were smoking in the toon which is total false as we do not smoke

nothing

everything,the host bad service ,property wasn’t cleaned ,had to sleep on my towel,dirty plates still on the table ,only 1 heater for the hole place with 6 rooms ,hot water stopped working and host didn’t care about heating,cleaning or hot water

There was no gas connection, no hot water, heating at the property on our arrival The Luke Stay asked us to wait till next day, until one of their maintenance man come and fix the problem. After nearly 3 hour on the phone with Luke Stay's they realised that there was NO GAS connection in the flat. I had to book a different hotel late in the evening. It was really stressful as I was with my 80 old mum and my young daughter. That was the worse place I ever booked.

Nothing!!! and the picture of Blue sofa is not the room we were given to stay in?!!!!

Place was run down and needed cleaned. Full refurbishment required. Beds uncomfortable and suit stained and uncomfortable. Wall paper peeling or patched with random bits of paper. Assistance to sort issues such as no light bulb in toilet and cleanliness not addressed. Photos gave impression we were getting different property.

The oven was very dirty and we could not get the boiler to fire up on the first night so quite chilly at first - remedied by instructions from the host on day 2 - handy location as shops nearby

parking

run down, rubbish on stairs and outside property leading to front door, loose fixing in tap, needs a spruce,mirror in hallway way too high

spacious

facilities could’ve made but better such as hangers in the cupboards, towel rail and hook in bathroom etc.

Comfy beds, decent sized property particularly living room!

Nothing, it was great!